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Ford Explorer ST Vehicle Order Tracking

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Buffalo, NY, USA
Is the Ford Tracking site down for everyone or is it just me?
I don’t check anymore but that did happen several times previously I remember.



Apparently it’s been down a few days.

I changed dealers, and actually got a build that had a blend date of 08DEC, so I actually have something to track now


Sent from my iPhone using Tapatalk
 

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Location
Huntersville, NC, USA
Thanks for everyone helping out, but I need help on another question if possible. My dealer still hadn't received my order yesterday. Since the Ford tracking website has been down, I haven't been able to check on it, but this morning I checked one of the other carrier sites and noticed that my car was delivered on the Cassens transport website. When I pulled up the delivery receipt, it shows it was delivered to the Auto Auction in Chicago. I pretty sure they don't do inspections or anything so I am currently super pissed. Of course Ford's phone lines are closed on Sunday's. Wanted to see maybe if anyone had any insight? I'm really excited for my car and I definitely don't want it going to someone else.
 

st8

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Thanks for everyone helping out, but I need help on another question if possible. My dealer still hadn't received my order yesterday. Since the Ford tracking website has been down, I haven't been able to check on it, but this morning I checked one of the other carrier sites and noticed that my car was delivered on the Cassens transport website. When I pulled up the delivery receipt, it shows it was delivered to the Auto Auction in Chicago. I pretty sure they don't do inspections or anything so I am currently super pissed. Of course Ford's phone lines are closed on Sunday's. Wanted to see maybe if anyone had any insight? I'm really excited for my car and I definitely don't want it going to someone else.
I am honestly not sure. But I would post your story here https://blueovalforums.com/forums/index.php?/forum/80-vehicle-locator-by-ford-employees/

it’s run on a voluntary basis by ford employees and I bet with your current sorry, someone would help you track down your car. I’m sorry you’re dealing with this.
 

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amr19

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Mine was in production 11/23 with Est. delivery date of 12/09. Went back to look on 12/10 they changed the Est. delivery date to 1/10.
 

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Mine was in production 11/23 with Est. delivery date of 12/09. Went back to look on 12/10 they changed the Est. delivery date to 1/10.
Were you able to get on the site? I've tried to log on for days now and it never loads.
 

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Welcome. Keep us updated!
Well found out it was in fact delivered to an Auto Auction in Chicago. I live in North Carolina so its no where close. The bad thing is that it is has been there since last thursday and people are allowed to test cars at those places. I have talked to my dealer and Ford and let them know this is unacceptable and I'm livid.
It's funny that everyone I've spoken to has said wow I've never heard of that happening before. :rolleyes:
 

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North Dakota, USA
No I haven't since Friday. It worked Friday but not all weekend or today.
Same here. Worked Friday morning and nothing since then. They changed by estimated delivery date last week to today and then Friday morning it said the 17th but now I can't check to see when it's coming. No trucking sites have it as being transported yet. The wait continues!
 

st8

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Well found out it was in fact delivered to an Auto Auction in Chicago. I live in North Carolina so its no where close. The bad thing is that it is has been there since last thursday and people are allowed to test cars at those places. I have talked to my dealer and Ford and let them know this is unacceptable and I'm livid.
It's funny that everyone I've spoken to has said wow I've never heard of that happening before. :rolleyes:
That is absolutely ridiculous. I just read a story of this happening to someone in one of the ST Facebook groups. I’d request mileage update asap that way if it’s up there, you can start looking elsewhere. I’d demand the dealer find you one and work to get more money off.
 

Jack57

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My ST still shows "In Production" - 11/26/21, nothing checked under "Built" or "Shipped". "Delivery" states TBD. But under Vehicle Details: Up until this past weekend I had an estimated delivery date of 12/14/21. But now that the tracker site is back up, everything is the same, except now it's giving me an estimated delivery date of 12/31/21.

Also, I used to be able to get a copy of my window sticker. Now, whenever I click on the option to View the Window Sticker, a window opens up and states: "Please check back later. The window sticker has not yet been released for this vehicle."

- Very strange. Anyone else seeing such things?
 

amr19

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My ST still shows "In Production" - 11/26/21, nothing checked under "Built" or "Shipped". "Delivery" states TBD. But under Vehicle Details: Up until this past weekend I had an estimated delivery date of 12/14/21. But now that the tracker site is back up, everything is the same, except now it's giving me an estimated delivery date of 12/31/21.

Also, I used to be able to get a copy of my window sticker. Now, whenever I click on the option to View the Window Sticker, a window opens up and states: "Please check back later. The window sticker has not yet been released for this vehicle."

- Very strange. Anyone else seeing such things?
Try to put your vin in this and see if it will pop up https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=xxxx
 

Jack57

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Thanks, amr19. That worked!!

In looking over the the older and the newer stickers, the only thing that changed was the date on the bottom center margin. Originally, it was 11/17/2021. Now it's 12/14/2021. The blend date of 11/24/21 remains the same. Not quite shure why my ST would be "In Production" since 11/26 as per my last e-mail from Ford.
 



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