I know the rotation had never been done right; I had to clean up and paint touch-up some curb rash - only on the right-side wheels.
I meant to mark the destination of each wheel with stickers, but I forgot. I had to watch closely while the rotation was taking place. I was also disappointed in the oil change - they got it right, but three guys spent too many minutes looking for the oil filter. The guy who wrote it up entered the wrong motor, so they were looking for the 2.3L location. I finally asked them if they were trying to find the filter, then told them the filter was on top of the motor. I had them do it because the dealer could not do it until late February! I've used this place for three + years 'cause they're car guys. The manager who was there before probably would have known the filter number without looking.
To those who say, "Take it to the dealer ..."; they don't know how to rotate tires either. I had to show them the page from the book for the Limited I had.