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Cannot see the Vehicle Location in FordPass app

KegsBdry

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#1
Is anyone having the same issue with their FordPass app not finding their vehicle in the app? There is a GPS location for my location (blue dot) but not for where my vehicle is parked (for instance).

2020 Ford Explorer ST - Build version: 23188
(I was forced to update the Infotainment system from 22200 to 23188 because it was out of memory.)

FordPass - App version: 4.29.2.2021108 USA

Android: Updated the app, cleared the cache, cleared the data, uninstall/reinstall the app, and I'm out of ideas.
 

Cdubya

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#2
23188 also. It displays my car's location but its not exact. iOS.

IMG_8250.jpeg
 

Jeppo

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#3
In my case, the ST is in the middle of a three car garage. The position on the map is off by maybe a foot or so.

IMG_4167.jpeg
 

I Bleed Ford Blue

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#4
Mine is always off when I'm at home and parked in the driveway or garage. It gets it right when I park in the street in front of the house. I always attributed it to the fact there is a curve in my street starting next door and at first glance my garage looks like it belongs to the house next door on a birds eye view map like google.
 

Cdubya

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#5
Also, there is a Location setting in Sync under Connectivity. Default is off. Just make sure it's enabled.
 

OP
KegsBdry

KegsBdry

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Thread Starter #6
Also, there is a Location setting in Sync under Connectivity. Default is off. Just make sure it's enabled.
I'll give that a try. Perhaps that last update to sync messed with it.

Thanks
 



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