Ford Explorer ST Recall 23S23 360 Degree Camera Stop Sale

[macmalcolm]

Maybe the Ford “Window Sticker” division is now part of the UAW Strike?

 

[Kahuna]

Curious, any luck?

Nope. Ford said it would be delivered by 09/17/2023. Still hasn't shipped. The waiting game continues.

 

[JSal1105]

My car has been built since 5/4. Was always able to view my Window Sticker, now it says "Please check back later. The window sticker has not yet been released for this vehicle." What in the hell is going on! This is so absurd.

 

[Midland35]

I placed a deposit on an ST in early July for a car that was ordered by the dealer. It was built in April, but was still "in production" according to the tracker as of late last week. I presume it is in the Chicago Speedway purgatory awaiting a camera. Since the dealer could not give me any information as to what or when something was going to happen, I started looking at inventory at other dealers in the area. On Saturday, lo and behold, I found the exact version and color I was looking for at another dealer near me. I went up there and it turns out it was just assembled on 8/31 but had the 360 camera delete and therefore they could sell it. It appears that this is the way they are all coming off the assembly line now. I drove it home yesterday. Yay!

 

[SparWars]

I placed a deposit on an ST in early July for a car that was ordered by the dealer. It was built in April, but was still "in production" according to the tracker as of late last week. I presume it is in the Chicago Speedway purgatory awaiting a camera. Since the dealer could not give me any information as to what or when something was going to happen, I started looking at inventory at other dealers in the area. On Saturday, lo and behold, I found the exact version and color I was looking for at another dealer near me. I went up there and it turns out it was just assembled on 8/31 but had the 360 camera delete and therefore they could sell it. It appears that this is the way they are all coming off the assembly line now. I drove it home yesterday. Yay!

Mine was built April 25th or so. Sat in Chicago until late August, it was moved to Detroit/Warren/Dearborn? by some consulting firm. Was originally rescheduled to the 19th which has come and gone. Now, another week to 10 days..or?

 

[Madisonville ST]

I placed a deposit on an ST in early July for a car that was ordered by the dealer. It was built in April, but was still "in production" according to the tracker as of late last week. I presume it is in the Chicago Speedway purgatory awaiting a camera. Since the dealer could not give me any information as to what or when something was going to happen, I started looking at inventory at other dealers in the area. On Saturday, lo and behold, I found the exact version and color I was looking for at another dealer near me. I went up there and it turns out it was just assembled on 8/31 but had the 360 camera delete and therefore they could sell it. It appears that this is the way they are all coming off the assembly line now. I drove it home yesterday. Yay!

Welcome to the forum.

 

[Kahuna]

Nope. Ford said it would be delivered by 09/17/2023. Still hasn't shipped. The waiting game continues.

I just heard today that the delivery date is now between 09/20 - 09/27. For a vehicle ordered on February 3'd, this is beyond crazy.

 

[AJONTCANADA]

After many delays ..... another delay

Yesterday was Sept 22, today is September 24th

 

[Blue Beast]

I placed a deposit on an ST in early July for a car that was ordered by the dealer. It was built in April, but was still "in production" according to the tracker as of late last week. I presume it is in the Chicago Speedway purgatory awaiting a camera. Since the dealer could not give me any information as to what or when something was going to happen, I started looking at inventory at other dealers in the area. On Saturday, lo and behold, I found the exact version and color I was looking for at another dealer near me. I went up there and it turns out it was just assembled on 8/31 but had the 360 camera delete and therefore they could sell it. It appears that this is the way they are all coming off the assembly line now. I drove it home yesterday. Yay!

Congrads

 

[gorcbor24]

Someone over on the r/FordExplorer sub-Reddit shared that the latest from the NHTSA website shows:

Planned Dealer Notification Date: Oct. 23, 2023 - Oct 28, 2023
Planned Owner Notification Date: Nov 24, 2023 - Dec 04, 2023

 

[AOSRYJP]

Not sure if this will give any hope, but I had a meeting in downstate IL yesterday. As I was driving down I57 I passed about 5 carriers loaded with Explorers. Looked like a mix of models, including Interceptors. Don't know if they were coming from the plant or the Chicago Speedway.

 

[Agitator]

At the least Explorers are moving to somewhere. Does anyone know if the camera fix can happen at the racetrack, or do they have to return to the plant? Were the vehicles driven or hauled to the race track. That might give a clue as to what AOSRYJP witnessed this morning.

 

[King7878]

At the least Explorers are moving to somewhere. Does anyone know if the camera fix can happen at the racetrack, or do they have to return to the plant? Were the vehicles driven or hauled to the race track. That might give a clue as to what AOSRYJP witnessed this morning.

From a logistics standpoint any repairs of vehicles would need to occur at a central hub facility(factory or secondary repair center) the entire vehicle would have to go through final checks after repairs just like factory line finishing checks again. Both to check repairs are satisfactory and to clean/buff/install final protective items for shipment. It's always surprising how much damage can occur from just sitting on a lot for prolonged periods of time.

 

[AJONTCANADA]

My car has been built since 5/4. Was always able to view my Window Sticker, now it says "Please check back later. The window sticker has not yet been released for this vehicle." What in the hell is going on! This is so absurd.

I just checked for my window sticker ... which was there before but I got this instead....

 

[MrMark]

For what it is worth, I get the same error for mine which was delivered to the dealership this week.
I am hoping to pick it up this weekend but I do know that the sticker was available after they shipped it and that the sticker had not changed since it went into production on may 3rd.
My guess is that they are having some sort of general problem that results in this error rather than something changing with your vehicle.

 

[macmalcolm]

Well, something might be happening with our ST order because today I see the first change in the order tracking website since it started to show “In Production: 5/3/2023”. It now shows “Built: 9/21/2023”. It’s almost like Christmas is coming!!!

 

[AOSRYJP]

Well, something might be happening with our ST order because today I see the first change in the order tracking website since it started to show “In Production: 5/3/2023”. It now shows “Built: 9/21/2023”. It’s almost like Christmas is coming!!!

Hope that you get it soon!

 

[macmalcolm]

Even with the change in our order tracking now showing the ST is built, the Window Sticker is still not accessible. I’m thinking there is some sort of technical issue with whatever Server handles those files?

 

[JSal1105]

Well, something might be happening with our ST order because today I see the first change in the order tracking website since it started to show “In Production: 5/3/2023”. It now shows “Built: 9/21/2023”. It’s almost like Christmas is coming!!!

Oh wow that is good news! I have pretty much identical dates to yours, hopefully that means my BUILT date updates soon! Hopefully that means it's shipping, good luck! Keep us posted.

 

[MrMark]

UPDATE: I am picking up my ST today. It had been stuck in production since May 3rd. Just confirmed with the salesman that it has the full 360 camera.