Recent content by Ohio DF

Glad your challenge was resolved. I don’t disagree with your chain of command approach. In our case, it was the dealership that actually suggested we contact corporate because they were giving the dealer a hard time. As you said, every situation is unique. Lastly, thank you for your many years...

Good deal. Our experience started the exact same way and our dealer was good and started with the same approach. After 14+ days in-house with no resolution and no plan we told them to swap our car with another exact same one. You will need to stay on Ford Corporate only bc they go 1 step at a...

I had read that some software patch that Ford or dealers were applying was bad and caused the modem to shutdown. Ford is a challenge as they don’t want to readily replace the modem due to cost. I’d suggest calling the Ford support 800#, creating a case and then following up routinely with them...

Good luck with it. I wonder if there was just a bad lot of modems delivered by their supplier to the line given how many people’s have been hit or miss. Will be interested in what they determine in your situation.

The modem challenge you mention was one we had as well in the first 2025 ST we bought. From day 1 they couldn’t get the modem to connect with any service. They pulled parts and tested and reloaded software, but could never find the root cause during the first 2 weeks we owned it before we had...

—UPDATE— The ST was pulled into the service area of the dealership from which we purchased the car this morning and they jumped into diagnosing the challenge(s). As many of you with electrical challenges have stated it could be the battery, alternator, ECM, wiring harness, etc so I was prepared...

Hey Trublu. Your challenge sounds similar but different. Our situation was similar in that we’d drive and everything was great - no warning lights, no alerts, no messages. Parked it, ate dinner and then went to unlock and there was zero power. Used the manual key to get inside to pop the hood...

Has anyone experienced the vehicle locking itself while the key was inside the car? The lock switch was not toggled and the door was just closed and it locked itself. Used the app to unlock, but I thought modern cars were designed to not lock when a fob was detected inside (unless an occupant...

Thanks for the welcome. I’ve had many Fords over the decades. This is the first line with as many challenges that were show stoppers vs just annoying. We really enjoy the ST when it runs properly. It’s almost like the 2025 redesign elements were rushed through testing and quality control.

Don’t typically complain publicly, but given the experience with this vehicle it’s hard to contain the frustration. We had the first ST for about 10 days before electrical challenges had it back at the dealer for quite a while. These challenges could not be diagnosed and resolved so the...