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Camera recall December 2024

Messages
92
Reactions
39
Points
17
Location
Florida
Vehicle
20 Platinum
#1
Anyone had issues with the camera recall recently? My 2020 has been at my dealer now for over 4 weeks. It was taken in for other things but they performed the camera recall while there (that I had avoided doing.) They were able to replace the camera but the image processing module that needs to be updated with it, failed. After messing with it, they said they needed to order a new one. It was ordered sometime around 12/6 and they still don't have it in. My dealer has been great and has put my wife in a rental the whole time (2024 bronco badlands right now) but they seem to have no update. Are these things on backorder? If so, what happens now? They started a "safety recall" that they can't finish. I don't think they can give my vehicle back to me like that.
 

Messages
1,577
Reactions
764
Points
162
Location
Nevada
Vehicle
'20 Raptor, '22 Explorer ST, '14 GT500, '03 F150
#2
I just had the camera recall done on our 2022. It wasn't just an update for me, they replaced hardware also. With the holiday season here, shipping is going to be a pain, probably where the delay is. I'd ask your dealer what they plan to do.
 

powerboatr

Active Member
U.S. Navy Veteran
Messages
645
Reactions
399
Points
82
Location
Texas
Vehicle
2023 Explorer ST
#3
If they gave you a loaner gratis
I would wait..let the parts arrive
Enjoy free miles
Thats a pricey loaner, they will want the inventory back, so they will be on top of orders
 

Cdubya

1000 Post Club
Messages
1,729
Reactions
865
Points
262
Location
NE Ohio
Vehicle
2020 Explorer ST
#4
I previously was getting the blue screen pretty often. I did the image module firmware update 1/2024 and bluescreen was gone. I did not do the hardware recall because why mess with something that works. I was also afraid a new camera would mess up my 360 camera alignment which right now is perfect.
 

hbalek

Active Member
Messages
978
Reactions
548
Points
232
Location
Kensington, MD, USA
#5
A while back I had the camera replaced after the software update. So far no more issues.
 



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