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Thinking of buying a previous Buyback

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KenoshaST

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I'm new here. I'm thinking of buying a previous buyback 2020 Explorer ST. Build date 8-9-19.

It will be a CPO with 11,000 miles. Black with high performance package. VIN ends with 4348. Carfax shows it was registered in VA and dropped off at a dealer in Dundalk, MD. It's now at a dealer outside of Chicago.

I was hoping that it might be someone from this forum that owned it before and I can get the bottom line on the issues with the vehicle.

Any info will help.
 

eec78

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Send me the VIN - I can see what the Ford warranty history is on it
 

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KenoshaST said:
I'm new here. I'm thinking of buying a previous buyback 2020 Explorer ST. Build date 8-9-19.

It will be a CPO with 11,000 miles. Black with high performance package. VIN ends with 4348. Carfax shows it was registered in VA and dropped off at a dealer in Dundalk, MD. It's now at a dealer outside of Chicago.

I was hoping that it might be someone from this forum that owned it before and I can get the bottom line on the issues with the vehicle.

Any info will help.
Click to expand...
What does Carfax show the buyback was for? Electrical? Transmission? Go to Cars.com or Autotrader.com and type in for a used Explorer ST, lowest price. You'll find a bunch of buybacks on there.
 

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KenoshaST

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Carfax said:

Reason provided by Manufacturer:
  • Defective headlinerAC being on causes vehicle to shake at idle.
It seems to me there must be more to the story.
 

GearHead_1

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Does it have a sunroof?
 

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Yes
 

GearHead_1

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Just wondering if a problem with a leaking sunroof might not be documented as a headliner problem. I for one wouldn’t want someone else’s leaking sunroof.
 

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KenoshaST

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eec78 said:
Send me the VIN - I can see what the Ford warranty history is on it
Click to expand...
Thank you very much for the report!!

I'm very curious about how the previous owner was able to convince Ford to buy it back with what appears to be minor and fixable issues. Where's Paul Harvey when you need him.?
 

eec78

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KenoshaST said:
Thank you very much for the report!!

I'm very curious about how the previous owner was able to convince Ford to buy it back with what appears to be minor and fixable issues. Where's Paul Harvey when you need him.?
Click to expand...
Varies from state to state - it could’ve just spent a lot of time in service diagnosing the issues
 

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GearHead_1 said:
Just wondering if a problem with a leaking sunroof might not be documented as a headliner problem. I for one wouldn’t want someone else’s leaking sunroof.
Click to expand...
I thought along the same lines.

The report provided by eec78 stated:
"VERIFIED FRONT PASSENGER SIDE HEADLINER IS SAGGING DOES NOT SIT FLUSH WITH CEILING." and
"ENGINE SHAKES AT IDLE WHEN NC ISO N
ROAD TEST, NO PROBLEMS, IDS TEST, NO CODES, CK PRIOR REPAIRS, ALL GOOD, NO PROBLEMS FOUND"

That's about it other than a door lock didn't work.
 

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eec78 said:
Varies from state to state - it could’ve just spent a lot of time in service diagnosing the issues
Click to expand...
The previous owner must have been an attorney.
 

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Do a search on 20U29 service bulletin which calls for updating a bunch of modules to current calibrations. I would insist on that.
 

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I was looking at a 2020 and after reading some of the issues the first Explorers had, I went for a 2021. I think we've all heard it's generally not a good idea to go with the first year model...as one of my aviator friends said, stay away from an Alpha version...
Not to offend, there are lots of them without problems and they improved as they got later in the builds of the 2020 year...to coin another cliche, your mileage may vary
 

Blackssr

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Walk away... Why would you subject yourself to potential issues to save a few bucks?
 

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KenoshaST

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Blackssr said:
Walk away... Why would you subject yourself to potential issues to save a few bucks?
Click to expand...
I'm thinking about just that. The price difference between this one and a new one is about $13,000. I'm a deal hunter but wonder if its worth the headache.
 

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Cdubya

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That's a huge difference. Maybe ask if you can borrow it for a weekend? I would even pay rental car fees to thoroughly examine it.
 

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KenoshaST

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Cdubya said:
That's a huge difference. Maybe ask if you can borrow it for a weekend? I would even pay rental car fees to thoroughly examine it.
Click to expand...
Fantastic idea!! I'm on it.
 

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KenoshaST

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Cdubya said:
Do a search on 20U29 service bulletin which calls for updating a bunch of modules to current calibrations. I would insist on that.
Click to expand...
Thanks! I'll definitely ensure it's been done.
 

Dave G ST

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I am right there with you as being a deal hunter. I might consider it as it will still have the manufacturer's warranty. Also, some dealers have technicians that are more knowledgeable about issues compared to others. I agree you should take it for a day and keep it overnight. Some of the gremlins with the ST only occur in the morning.
 

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