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More Cracked Headlights

BooSTed

BooSTed

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Got a brand spanking new set of headlights courtesy of my Ford warranty. Problem is, the new ones are cracked too! Checked every ford explorer on the lot, ALL broken, very Suttle cracks everyone so look at your crome strip inside your lights with the black bezel. All are at different positions inside the light. Here's some pics. Ford needs to know, you guys need to tell! Go get em fixed!
 

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boosted_st

boosted_st

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BooSTed said:
Got a brand spanking new set of headlights courtesy of my Ford warranty. Problem is, the new ones are cracked too! Checked every ford explorer on the lot, ALL broken, very Suttle cracks everyone so look at your crome strip inside your lights with the black bezel. All are at different positions inside the light. Here's some pics. Ford needs to know, you guys need to tell! Go get em fixed!
Click to expand...
I just looked at mine as well, and this isn't a crack. It looks like it's from the manufacturing process. I'm 99.9% sure you will never get one without that in there.
 

OP
BooSTed

BooSTed

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boosted_st said:
I just looked at mine as well, and this isn't a crack. It looks like it's from the manufacturing process. I'm 99.9% sure you will never get one without that in there.
Click to expand...
My first set didn't have any. And they aren't in the same spot, I measured them. Ford replaced them, it's a crack.
 

boosted_st

boosted_st

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BooSTed said:
My first set didn't have any. And they aren't in the same spot, I measured them. Ford replaced them, it's a crack.
Click to expand...
I still think it's not a crack and a line from being manufactured or chrome coated, it's way to clean of a line to be a crack. Just because the dealership replaced them doesn't mean it's a crack, just that they weren't sure and replacing them was easier than fighting you on it. Dealers do this all the time as more of a "good faith" gesture, esp if they are a good dealer and want to make you happy.

And if for some reason it is a crack... well I hope with the AZ heat that in a couple years they expand so I can get the headlight units replaced under warranty at the time :)
 

C

Cdubya

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From the pics, I'm not even sure what crack you are talking about? I looked at my headlights and don't see anything out of the ordinary.
 

boosted_st

boosted_st

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Cdubya said:
From the pics, I'm not even sure what crack you are talking about? I looked at my headlights and don't see anything out of the ordinary.
Click to expand...
I'll try to take a photo in a bit and highlight the line.
 

boosted_st

boosted_st

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Here are a couple photos
20210405_150912.jpg 20210405_150935.jpg
 

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Cdubya

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OK thanks. Yeah, I have a few of those on the inside pieces. I do not think they are cracks either but scratches from manufacturing. One of the scratches in particular is in the exact same spot on both sides. I'm not too worried about it and certainly wouldn't pursue replacement--especially when taking them out could result in problems. I've had a headlight replaced before on another car--only to find months later that they didn't put back one of the nuts that held it in.
 

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BooSTed

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Glad yours are possibly just a small scratch or molding marks that are in the same place. Mine however are in different places by 3¹/⁴inches apart. Thanks!
 

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Muddydogs

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After reading both posts on cracked headlights I looked mine over and found them to be crack, scratch or mold mark free. I am seeing nothing like in the pics above. I say keep on Ford until they make it right.

My 2015 Dodge Ram had 10 hydraulic fan clutches and probably 20 shop visits over a year and a half until Dodge got it right. Was a pain in the rear for me but I wasn't letting them off the hook. I wonder how many Rams are driving around with the fan clutch stuck on due to a lot of faulty clutches?
 

Blk_Ravn_ST

Blk_Ravn_ST

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The marks are mold/seam marks common in manufacturing process. Ford should have smoothed them out in the manufacturing process. It’s things like this that remind me I bought a Ford and not lexus.
 

S

Saleen90

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I know this is a really old thread but just FYI those that look at this thread later on.....those are cracks in the uv coating on the headlights. The coating is super fragile and can even come off if you apply vinyl tint and later decide to take the tint off. Ask me how I know....
 

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