• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Sync 3.4 Update (Build 21020) Now Available on the Owner Site

minuteman3

minuteman3

Member
U.S. Air Force Veteran
#1
Messages
102
Reactions
129
Points
37
Location
Tacoma, WA, USA
Vehicle
2020 Explorer ST
#1
Did mine today on my '20 ST and it seemed to complete with no issues. Must be mostly a "bug fix" involving bugs I don't have ... because I can't really see any difference yet ... maybe a fraction of a second faster from screen to screen. Perhaps just my imagination!!

Mac Users: FWIW - when building the USB drive, I did make sure I matched the screenshots on the instructions. When I downloaded the files on my Mac, it decompressed into one folder with the two index files plus all of the TAR.GZ files in one folder:

Screen Shot 2021-05-03 at 1.26.03 PM.png

I manually created a SYNCMYRIDE folder on the USB drive, moved all of the TAR.GZ files there, and then I made sure modified the file names to look right:

Screen Shot 2021-05-03 at 1.32.28 PM.png

Worked like a charm. I had a lot of trouble with the last update failing because of the file names and it would not work until I created a subfolder and moved them there along with the necessary changes in file names.

Not sure if this issue affects Windows users or not.

Enjoy!!

Ken
 

Z

zdubyadubya

Active Member
#2
Messages
813
Reactions
636
Points
232
Location
Utah
Vehicle
2020 ST
#2
Thanks Ken!

How long did the update take for you?
 

R

rjacobs

Member
#3
Messages
237
Reactions
94
Points
27
Location
Dallas, TX, USA
#3
got it on a flash drive. ill load it tomorrow. Just as I started in on downloading a nasty line of tornadic weather came through.
 

OP
minuteman3

minuteman3

Member
U.S. Air Force Veteran
Thread Starter #4
Messages
102
Reactions
129
Points
37
Location
Tacoma, WA, USA
Vehicle
2020 Explorer ST
Thread Starter #4
zdubyadubya said:
Thanks Ken!

How long did the update take for you?
Click to expand...
Initial load took about 20-25 minutes. It then restarted and said there would be more after a full power off cycle, leave the USB drive in. I parked and shut down, took care of some work, then started back up. This second phase only took a few seconds. Then it said to remove the USB drive and it would be done after the next key cycle. No problems throughout.

Ken
 

hbalek

hbalek

Active Member
#5
Messages
945
Reactions
530
Points
232
Location
Kensington, MD, USA
#5
minuteman3 said:
Initial load took about 20-25 minutes. It then restarted and said there would be more after a full power off cycle, leave the USB drive in. I parked and shut down, took care of some work, then started back up. This second phase only took a few seconds. Then it said to remove the USB drive and it would be done after the next key cycle. No problems throughout.

Ken
Click to expand...
I did the update via USB on Saturday and it did take less than 30 minutes to complete. Today I discovered SiriusXM Travel Link is no longer working! I called Sirius and they said they would boost my signal whatever that means. It did not fix the problem. Anyone else having this problem? Prior to today, the information would load after a couple minutes of driving. Now after more than 20 minutes, they don't load.
 

Attachments

Last edited:
OP
minuteman3

minuteman3

Member
U.S. Air Force Veteran
Thread Starter #6
Messages
102
Reactions
129
Points
37
Location
Tacoma, WA, USA
Vehicle
2020 Explorer ST
Thread Starter #6
hbalek said:
I did the update via USB on Saturday and it did take less than 30 minutes to complete. Today I discovered SiriusXM Travel Link is no longer working! I called Sirius and they said they would boost my signal whatever that means. It did not fix the problem. Anyone else having this problem? Prior to today, the information would load after a couple minutes of driving. Now after more than 20 minutes, they don't load.
Click to expand...
Yup, having the same issue. Did a signal refresh with Sirius and no help. Literally on the phone now with Ford ... guy's acting like he never heard of the problem. Maybe more folks should call in!! (800-392-3673)

UPDATE: Rep indicated this is an known issue for Explorers. Gave me a case number and an indication that that it would be resolved in 1-2 days.

We'll see .....

Ken
 

Last edited:
R

rjacobs

Member
#7
Messages
237
Reactions
94
Points
27
Location
Dallas, TX, USA
#7
Mine updated. Maps are still 0119 or whatever the old version was so this doesnt update them. Guess I need to get a cheap PC and get on the cyanlabs stuff for the map update.
 

Kirk ST

Kirk ST

Member
U.S. Army Veteran
#8
Messages
120
Reactions
42
Points
27
Location
Pittsburgh, PA, USA
#8
2 ?s:
1) does this fix anything with the phone/echo issue we've been talking about on here?
2) can I update this over wifi as well or do I have to go through the USB update?
TIA!
 

S

Scott G

Member
#9
Messages
121
Reactions
53
Points
27
Location
Elk Grove, CA, USA
#9
Kirk ST said:
2 ?s:
1) does this fix anything with the phone/echo issue we've been talking about on here?
2) can I update this over wifi as well or do I have to go through the USB update?
TIA!
Click to expand...
I updated my system over WiFi. This took a couple hours with a good signal. The car turns itself off after a certain amount of time. You will have to go back and forth several times to turn car on. Not the engine just auxiliary power. I will use USB option next time.
 

C

Cdubya

1000 Post Club
#10
Messages
1,675
Reactions
833
Points
262
Location
NE Ohio
Vehicle
2020 Explorer ST
#10
If you have a good high amp charger connected, you can use ACC and then every half hour or so, open the door so the car doesn't time out. You can easily update 3.4 21020 and then map NA 2.20 (separately).
 

OP
minuteman3

minuteman3

Member
U.S. Air Force Veteran
Thread Starter #11
Messages
102
Reactions
129
Points
37
Location
Tacoma, WA, USA
Vehicle
2020 Explorer ST
Thread Starter #11
rjacobs said:
Mine updated. Maps are still 0119 or whatever the old version was so this doesnt update them. Guess I need to get a cheap PC and get on the cyanlabs stuff for the map update.
Click to expand...
I connected the car to my home wifi, and turned it off. Sometime overnight last night, it connected and downloaded the 2020 maps by itself. I wasn't sure it was "smart" enough to do this, but it seemed to work ... my Maps now show as 2.20 vs 1.19 !!

Of course it broke my Sirius Travel Link ... but I'm sure Ford will resolve that!!

Ken
 

R

rjacobs

Member
#12
Messages
237
Reactions
94
Points
27
Location
Dallas, TX, USA
#12
I cant connect to my home wifi in the garage. I need to get another WAP ordered up and install it out in the garage.
 

KegsBdry

KegsBdry

Active Member
#13
Messages
929
Reactions
415
Points
182
Location
WashDC
#13
minuteman3 said:
I connected the car to my home wifi, and turned it off. Sometime overnight last night, it connected and downloaded the 2020 maps by itself. I wasn't sure it was "smart" enough to do this, but it seemed to work ... my Maps now show as 2.20 vs 1.19 !!

Of course it broke my Sirius Travel Link ... but I'm sure Ford will resolve that!!

Ken
Click to expand...
I just did this with my ST to connect to my garage's wifi extender. I look forward to checking tomorrow if the update happened!

Thanks.
 

OP
minuteman3

minuteman3

Member
U.S. Air Force Veteran
Thread Starter #14
Messages
102
Reactions
129
Points
37
Location
Tacoma, WA, USA
Vehicle
2020 Explorer ST
Thread Starter #14
KegsBdry said:
I just did this with my ST to connect to my garage's wifi extender. I look forward to checking tomorrow if the update happened!

Thanks.
Click to expand...
Good luck!! I'm still surprised that it did something on it's own ... but there's no other way the NA 2.20 maps could have downloaded!!

Ken
 

Frank T.

Frank T.

Member
#16
Messages
136
Reactions
66
Points
27
Location
Grimsby, ON, Canada
#16
Once again, I suppose it’s too much to ask Ford to simply make the updates available on a USB drive?
I would gladly pay $20 for it?
 

hbalek

hbalek

Active Member
#17
Messages
945
Reactions
530
Points
232
Location
Kensington, MD, USA
#17
I'm happy to report that after 3 days the Sirius Travel Link is working again! No reset was necessary. It corrected on its own. I did check for updates over WiFi and it did download some. Maybe that's what did it.
 

Last edited:
Baseballbum

Baseballbum

New Member
#18
Messages
15
Reactions
12
Points
2
Location
Discovery Bay, CA, USA
#18
I wish Ford would modify the Sync 3 system to allow Apple CarPlay to use more of the screen. I was talking to a friend who works at Apple and he said there is code in CarPlay to use a larger screen, but he does not know the details other than the car's system has to let CarPlay know the size of the screen.
 

D

Diamondave

Member
#19
Messages
27
Reactions
16
Points
2
Location
So Cal
#19
Did the update this afternoon. Took all of about 30 mins via wifi. Turned Full Accessory mode with my key on the seat, started the download, came back after lunch and the car had shut itself off. Took a bit to find the link o I'll share.

https://owner.ford.com/tools/account/
 

X

Xsbank

Member
#20
Messages
84
Reactions
19
Points
7
Location
Sechelt, BC, Canada
#20
Mine's updated via wifi but I can't see any improvement. Its still not "quite" ready to go after a start, it still only uses half the screen and whether or not it deigns to connect to my iphone is still a mystery.

You are still not able to choose the defaults you want, the backup camera still only uses 1/4 of the screen unless you select 1/2, the 360 camera is very small.

Presumably there was a point to this?
 

You must log in or register to reply here.

Explorer ST Posts



Top