I sure can’t figure out dealers. There must be some metric about treating the customer good for about 30 minutes and then being a jerk once the paperwork is signed. My latest issue is so simple, but because the dealer is being horrible, I’ll never go back. Short story, bought a 2021 Termor at dealer in WA. I’m in Oregon so it is about a 5 hr drive. Deal went well, super happy. Traded in a Raptor, they sold it while I was sitting there, I actually helped sell it. Then 3 months later I bought another car, the explorer ST, deal was rough, but still okay. Fast forward a couple months and I still have no registration. Call dealer, as they handled it for a fee, and get the total run around. Multiple calls, no answers, ”what were we talikng about again”, and just plain being a jerk. I was actually looking to buy another car, and they knew that. Finally, after working up the dealership chain, I found out that they held the paperwork for 2 months, then sent it to RegUSA. Ugh. It took multiple emails, calls, and finally me getting mad, just to get a simple question answered.
Now, I won‘t ever go back, and they don’t seem to care. It’s not a huge dealership so you would think they would care. Over the years I’ve had dealers screw with paperwork, damage the vehicle then deny it, lie, try to change the deal, and just plain be stupid. How do they stay in busiess?
You know what, it is me. Standards are just too high. I need therapy.
thanks for listening.
Now, I won‘t ever go back, and they don’t seem to care. It’s not a huge dealership so you would think they would care. Over the years I’ve had dealers screw with paperwork, damage the vehicle then deny it, lie, try to change the deal, and just plain be stupid. How do they stay in busiess?
You know what, it is me. Standards are just too high. I need therapy.
thanks for listening.
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