My 2020ST is a piece of junk. It has steering noises, feels like it has a vibration/rumble noise (similar to sound of driving with back windows open), glitchy Sync, clunking underneath since day 1 that nobody can figure out, steering is off center, seat memory doesn’t work. Just a joke of a $60k vehicle honestly. The biggest issue, for all those considering other brands is that Ford plays defense when it comes to problems with its vehicles rather than taking accountability and wanting to help. I’ve had fords, BMW’s, Infiniti, Chevy, Dodge…….and Ford is just the worst of the worst. Sitting at the dealer now, waiting for them to determine IF they can get me a car to drive while this boat anchor of a vehicle is being worked on. I am sure the answer will be no, but that’s okay, because it will just allow me more time to sit and tell everyone and their mother how irritated I am.