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Back-up Camera Issues

B

Bucephalus

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#61
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#61
Bucephalus said:
Our 2020 Lincoln Corsair goes back to the dealer this Thursday for round 2 of this recall. My 2021 ST was just corrected with this recall and seems to be fine so far.
Click to expand...
Update: My ST’s round 1 rear camera recall fix failed and now must have a whole new module installed. I’ll keep you posted
BTW-My neighbor’s 2021 Explorer Limited has been at the dealer for over 3 weeks now due to an dashboard airbag light that will not go out. Freaky huh!
 

F=MA

F=MA

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#62
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#62
I received the recall notice for the rear camera but I have never had an issue with the camera so no reason to let them fix it until its broke.
 

S

shannon4850

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#63
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White Marsh, MD, USA
#63
I took my 2020 ST in November 6th for the Blue screen recall. It still did not work. Had the moble unit service it again on November 11th and it is still not fixed. They originally told me if it didn’t work the second time they’d replace the entire back up camera unit. Now they are telling me they are not sure what’s next. I would just love to get this taken care of. Although it is intermittent, it’s annoying.
 

Crisisballer17

Crisisballer17

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Lake Wylie, SC, USA
#64
I finally had the back up camera issue rear its head.

I'll be scheduling with my service department for the fix.
 

B

bluesnake01

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Socal
#65
Got the recall done on mine, still having the blue screen issues
 

hbalek

hbalek

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#66
bluesnake01 said:
Got the recall done on mine, still having the blue screen issues
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What's interesting is I traveled twice in November leaving the car parked for 5-7 days each time. I noticed I could drive it for several days without having the blue screen problem. Today is the 5th day of driving since Thursday, when I returned after 7 days away, and still no blue screen. Let's see when it will start again. Before I left it was happening almost every day.
 

B

Bucephalus

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#67
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#67
Bucephalus said:
Update: My ST’s round 1 rear camera recall fix failed and now must have a whole new module installed. I’ll keep you posted
BTW-My neighbor’s 2021 Explorer Limited has been at the dealer for over 3 weeks now due to an dashboard airbag light that will not go out. Freaky huh!
Click to expand...
UPDATE: Completed the 2nd trip to the dealer for the blue screen camera recall so they could replace the entire imaging unit. So far so good.
 

SimonsGTS

SimonsGTS

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#68
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Location
Sacramento, CA, USA
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2021 Explorer ST Carbonized Gray
#68
Also my second trip to the dealer, although I don't think the did anything at the first dealership. Took it to another dealer and they programmed the IPMB module and replaced the rear camera, so far so good!
 

rnc

rnc

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#69
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Western New York State
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2020 Explorer ST
#69
SimonsGTS said:
Also my second trip to the dealer, although I don't think the did anything at the first dealership. Took it to another dealer and they programmed the IPMB module and replaced the rear camera, so far so good!
Click to expand...
Just curious. Is the video quality any better with the new camera?
 

SimonsGTS

SimonsGTS

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2021 Explorer ST Carbonized Gray
#70
rnc said:
Just curious. Is the video quality any better with the new camera?
Click to expand...
I didn't notice any difference, but I didn't look real hard either. Also we've had some rain this week so the old camera probably needed cleaning anyway lol!
 

hbalek

hbalek

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#71
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#71
I had the recall service for the camera software update done on January 14. I had not had the blue screen for 2 months. Today it happened for the first time since a month before the recall work. Now the dealer said they will order a camera and replace it. Let's see if that takes care of it!
 

Blue Beast

Blue Beast

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#72
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Cincinnati, OH, USA
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#72
I have had my camera replaced and still getting a blue screen every now and then. Will let the dealer know when it goes in for its 15,000 mile service
 

hbalek

hbalek

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#73
Blue Beast said:
I have had my camera replaced and still getting a blue screen every now and then. Will let the dealer know when it goes in for its 15,000 mile service
Click to expand...
I read on here that others have had their image control module replaced but don't know if that resolved the issue.
 

Blue Beast

Blue Beast

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#74
I will keep that in mind when I send it in. Thanks
 

C

CrankyPants

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#75
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Dallas, TX, USA
#75
It's the from module(if all cameras are blue) or rear, if rear is blue.
Problem is with bnc connectors and their shitty design, on how they plug into the module.
Front module, is right behind the carpet, passanger side floor, where feet go.
Rear, is back, passanger side area, somewhere by the back window.
The connectors brake off or have excessive movement, causing loos if connectivity.
No software update will fix that.
 

Blue Beast

Blue Beast

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#76
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#76
It is just the rear camera. When it goes blue and I shut the vehicle off and turn it back on the rear camera is okay then.
 

hbalek

hbalek

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#77
Blue Beast said:
It is just the rear camera. When it goes blue and I shut the vehicle off and turn it back on the rear camera is okay then.
Click to expand...
Same with mine just rear image is blue and sometimes image is there but there is a Reverse Backup Assist fault message on the instrument panel. The fault message also appears when the camera image is blue.
 

Blue Beast

Blue Beast

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#78
I get the same message
 

M

MRosier

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Maryland
#79
Had this issue with my 2020 Platinum. Rear camera view blue with Reverse brake assist unavail. Only happened a handful of times in a months timespan. Recall does literally nothing, so I threw a new rear camera at it and it’s been 3 months or so without a single issue. However some have had better luck with having the IPMA module replaced also (I’m a Ford technician)
 

hbalek

hbalek

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#80
MRosier said:
Had this issue with my 2020 Platinum. Rear camera view blue with Reverse brake assist unavail. Only happened a handful of times in a months timespan. Recall does literally nothing, so I threw a new rear camera at it and it’s been 3 months or so without a single issue. However some have had better luck with having the IPMA module replaced also (I’m a Ford technician)
Click to expand...
Interestingly, when I called Sheehy Ford Gaithersburg today to tell them the recall didn't fix the camera issue, the advisor told me they have a camera specialist. Also, I had a problem with part of my rear defrost grid not working and the elements are peeling off. He also said they have a glass specialist who will work on that problem. When the parts arrive, he will have both specialists on site to work on my vehicle. Crossing my fingers!
 

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