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Rear end damage
- Thread starter Chrispw24
- Start date
@Cdubya we'll see between the explorer and the bronco sport they got over 100k out of me. So if they wanna dick around over 1% of the total sales price that's on them, but that 5 star google review and survey will also go to one star. So is $1,500 worth ruining a relationship with a customer that just bought two vehicles, already sent referrals, and damaging your web presence? Maybe, maybe not. I'm taking delivery of the bronco sport saturday it'll be a real simple conversation, I'm looking for this and we're talking 1% of the sales price. I'm happy, your happy we move on. Or you don't make it right and now I'm unhappy, drag you online, and never refer or purchase from you again. Not looking to waste each other's time just want to know how to proceed.
Either way I'll keep you posted.
Oh btw Ford didn't want to be bothered so I tagged NHTSA and NHTSArecalls on twitter. Maybe it's white noise to them maybe they listen. I tried and shout out to everyone on this forum for sharing info thats what it's all about.
Either way I'll keep you posted.
Oh btw Ford didn't want to be bothered so I tagged NHTSA and NHTSArecalls on twitter. Maybe it's white noise to them maybe they listen. I tried and shout out to everyone on this forum for sharing info thats what it's all about.
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All I'm saying is they will never just give you the part. You are much better off saying the part is not supposed to be there but is for whatever reason--and get them to fully replace it. The Explorer 3.0L were designed with the 4 bolt subframe. If you've spent a lot of money and have a good relationship with the Ford dealer, hopefully they can accommodate you. Your chances are slim though, because Ford is not one to compensate warranty work without some sort of failure/problem. There are a few members in this thread that said they are working with their dealers to get it replaced with the 4 bolt but I haven't heard any updates. Either they weren't successful or maybe they were successful with the agreement not to talk about it. Only people with failures have had theirs replaced with the 4 bolt. I myself would like to see a recall on this but that's going to need more failures. My feeling is that they aren't even worried about whether you are tuned or not if it fails is because if you get lawyers involved, they can easily find that all 3.0L should have the 4 bolt.
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@Cdubya @2PAC any words of wisdom, or specific word tracks I should use to increase my chances if it's .00001%? I know they shouldn't be used on the 3.0L model, I can point to the aviator, the chances of failure during towing esp with auto start/stop or "spirited" driving. Hell my 2020 I traded in had a 4 bolt sub it may still be on the lot and I know they have two other 2020s on the lot assuming that they have sold yet.
Looking for any advice as I thought it would be more likely for them to just meet me in the middle for the part but @Cdubya pointed out that's actually less likely?
Looking for any advice as I thought it would be more likely for them to just meet me in the middle for the part but @Cdubya pointed out that's actually less likely?
I would keep barking down the door, I'll report back with updates on my end, it also helps if you confirm and point out with the parts department what exactly is going on to get them sort of on your side. It's basically a dog fight and I'm assuming they want to keep it quiet so the more hell you raise the more likely they are to just fix it and be done with you. It is bs on Ford's part to do something like this, I would wager supply issues over saving a dollar, but wrong is wrong.
You are best off contacting some of the members here that are working with their dealers. The hard part is convincing them to replace it even though it hasn't failed yet. For sure mention that you plan to tow. For sure mention you bought the ST so you can have spirited drives. You can mention yhat others have had theirs fail--although anecdotal reports are a weak argument. They can look up the VIN and see what part should have been there. Not sure what else other members are arguing. But for sure don't say you'll just take the part...that won't fly and they'll question that line of thinking. push to get it replaced. the more people complain, i think the better chance you'll have.
I personally wouldn't get a diffy stiffy unless my warranty were up. it may not be the ideal solution but probably would limit catastrophic failure.
I personally wouldn't get a diffy stiffy unless my warranty were up. it may not be the ideal solution but probably would limit catastrophic failure.
Went to the dealer and they are looking into it showed them a 2020 ST on the with 4 bolts vs the three. According to their parts manager who claims to have contacted Ford there was a design change mid 2021 to move from 4 to three bolts. They are going to work on me at personal level but yea shitty move by Ford at the enthusiast's expense. They are supposed to contact me Monday with more info.
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Members have contacted ford and dealers have contacted ford. They were all told this was basically intended. Not trying to be a downer about it , as I would prefer a 4 bolt as well. We are stuck with it until a TSB or recall. There honestly has only been 5 failures that I seen posted out of plenty explorers on the road…so at this point our chances are slim of TSB/recall.
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