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Rear end damage
- Thread starter Chrispw24
- Start date
Yep, here it is. Note they don’t say they fucked up, just that “some” exhibit a broken mounting bolt…. The problem is that it MUST FAIL for Ford to take action. With this SSM I don’t see where Ford could deny warranty fix for “tuned” breakage, but I’m not their legal advisor either!
SSM 50471 Feb 7 2022
2020-2022 Explorer - Rear Axle Mounting Bolt Broken
Some 2020-2022 Explorer vehicles may exhibit a rear axle mounting bolt that has broken. In order to correct the condition, the rear subframe, differential cover, and mounting bolts will need to be replaced in addition to any other damaged components. Inspect the halfshafts, drive shaft, and differential for any damage, replacing damaged components as necessary. Refer to Workshop Manual (WSM), Section 502-00 for removal of the subframe. Once the subframe is removed from the vehicle, remove and install any replacement components to the new subframe. Refer to WSM, Section 205-02. For claiming, use causal part 4001.2020-2022 Explorer - Rear Axle Mounting Bolt Broken
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Hmm interesting. But it’s at least an acknowledgment to me that look, clearly something is wrong and that’s why this bolt has broken and the reason this bulletin had to be even created.
but in my experience, these service bulletins are your ticket to repair. If you bring it up to the dealer, they will address it. They won’t do it on their own, it’s up to the customer. When I had my cx5, there were several service bulletins and I had them all addressed but I had to bring it up since they weren’t actual recalls.
but in my experience, these service bulletins are your ticket to repair. If you bring it up to the dealer, they will address it. They won’t do it on their own, it’s up to the customer. When I had my cx5, there were several service bulletins and I had them all addressed but I had to bring it up since they weren’t actual recalls.
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Yep, good for you! I had rather eat the costs up front on my terms and be done rather than have a failure “somewhere”, likely thousands of miles from home and deal with the idiocy and incompetence of random Ford dealers. However, I will never forget Ford Corporate screwing me (ALL Performance Enthusiasts) over on their mistake MORE than once. I also have a Focus RS that Ford installed the wrong head gasket on.
I do like Ford for their continued offerings of great (and affordable) Ford Performance vehicles but damn, they need to tweak their assembly/production managers with pay cuts or something similar for these obvious management errors…
I do like Ford for their continued offerings of great (and affordable) Ford Performance vehicles but damn, they need to tweak their assembly/production managers with pay cuts or something similar for these obvious management errors…
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Im still pushing the dealer for a mis build, but I did find out some good info. Per VIN, I should have a 5035E subframe, however when the parts guy ran the # stamped on my sub frame, it shows as a 5035D. He ran the 5035D to see what vehicles it was for and lo and behold it is a "good" part for the ST from 12/2000 on. Im gonna let this run through and see if I get anywhere with it, but its not looking too promising. Does anybody that has done the replacement happen to know the bolt PNs??
Filed a safety complaint with the NHTSA today and recommend others do the same. PM me if interested as I have some verbiage and images you can use, submission took me 2 minutes at this link:
https://www.nhtsa.gov/report-a-safety-problem#index
Question: Has anyone had the rear subframe replaced simply by asking, without encountering a failure?
https://www.nhtsa.gov/report-a-safety-problem#index
Question: Has anyone had the rear subframe replaced simply by asking, without encountering a failure?
You're kidding right?
BMWs are known for serious engineering faults. HPFPs were the bane of BMW in the mid 00s. They have dealt with cracking subframes, relentless rod bearing issues, a whole boatload of issues with their mini coopers, just to name a few.
Personally I'd much rather not oay 30k more and just need to add a support bracket than buy a BMW and have the subframe break.
BMWs are known for serious engineering faults. HPFPs were the bane of BMW in the mid 00s. They have dealt with cracking subframes, relentless rod bearing issues, a whole boatload of issues with their mini coopers, just to name a few.
Personally I'd much rather not oay 30k more and just need to add a support bracket than buy a BMW and have the subframe break.
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