• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Missing Parts

UNBROKEN

UNBROKEN

4000 Post Club
#21
Messages
4,585
Reactions
5,359
Points
352
Location
Houston, TX, USA
#21
There will be zero performance difference. I just want it to clean up the view from the rear.
 

C

Cdubya

1000 Post Club
#22
Messages
1,692
Reactions
842
Points
262
Location
NE Ohio
Vehicle
2020 Explorer ST
#22
All you can do is point it out and ask. They can check the build sheet. I called Ford customer service and they said they were aware of the problem. They gave me a case number and told me to call the dealership sales manager and give them the case #. But with all the covid stuff going on and factoring my time, I said to hell with it--I'll get it myself. I just ordered the parts from Levittown Ford with free shipping code (fs2020). Took about 3 weeks to arrive and takes 15 min to install. I forget off hand but it's not that expensive.
 

Jshaffer3819

Jshaffer3819

Member
U.S. Army Veteran
#23
Messages
471
Reactions
261
Points
37
Location
Kaiserslautern, Germany
#23
Crazy. Mine is missing those two items also. I wonder if any Ford dealer would ship them or do I have to go to the one that sold it to me (which I am not anywhere near).


Sent from my iPhone using Tapatalk
 

jrgoffin

jrgoffin

Member
#24
Messages
349
Reactions
288
Points
67
Location
The midwest
#24
Jshaffer3819 said:
Crazy. Mine is missing those two items also. I wonder if any Ford dealer would ship them or do I have to go to the one that sold it to me (which I am not anywhere near).


Sent from my iPhone using Tapatalk
Click to expand...
You can simply buy them yourself as well. Any Ford dealership can get the parts.
 

C

Cdubya

1000 Post Club
#26
Messages
1,692
Reactions
842
Points
262
Location
NE Ohio
Vehicle
2020 Explorer ST
#26
The cost for the Strut insulator, rear deflector and tow eye hook came to $173 shipped. I figure if I had the dealer replace it, I would have to bring the car in to show what parts are missing. Then bring it in when parts are available, and then wait or come back to pick it up. Just not worth the aggravation so I bought them and spent 15 minutes installing them. I bought my car last July so it is also not a given that these parts would be provided and installed for free. In fact, a few owners have reported that the dealer balked or would only supply the parts but not labor.
 

Last edited:
M

MikeyTX

Member
#27
Messages
90
Reactions
39
Points
17
Location
Skunk Hollow
#27
Cdubya said:
This is the final parts list--do not trust any Ford parts diagram:

L1MZ-7811778-A Under Cover
W714040-S300 Wheelhouse Liner Rivet (qty 2)
W715060-S450B Screw And Washer, 4.2 x 25mm (qty 4)
Click to expand...
That's so true ................ My 3 yr old grandson is more accurate on his etch-a sketch. ;)
 

M

MikeyTX

Member
#28
Messages
90
Reactions
39
Points
17
Location
Skunk Hollow
#28
If one has the tow pkg, the tow eye is useless.
 

Yungty718

Yungty718

Member
#29
Messages
209
Reactions
76
Points
27
Location
New York
#29
Just called my dealer as I am missing the rear wind and strut insulator. I’m curious because at highway speed 65-75 I hear a flapping / rattling from driver side wheel well and I wonder if it’s because it’s not riveted in properly or something or if the strut insulation has something to do with it


Sent from my iPhone using Tapatalk
 

GTP

GTP

Member
#30
Messages
82
Reactions
73
Points
17
Location
Indy
#30
We just did the ST SUV Experience yesterday. None of the dozen or so Explorers had the rear diffuser installed.
 

UNBROKEN

UNBROKEN

4000 Post Club
#31
Messages
4,585
Reactions
5,359
Points
352
Location
Houston, TX, USA
#31
Even if you have to buy the rear cover it’s worth it on looks alone. It cleans up the rear a lot.
 

GTP

GTP

Member
#32
Messages
82
Reactions
73
Points
17
Location
Indy
#32
I hear ya. But I kinda like seeing the diff cover and bolts.

I went back to page 1 to see a photo of the deflector. Seems like a felt sound isolator?

Besides some aftermarket company will come out with a techno diffuser for under the bumper soon enough.
 

UNBROKEN

UNBROKEN

4000 Post Club
#33
Messages
4,585
Reactions
5,359
Points
352
Location
Houston, TX, USA
#33
It’s the same material as the rest of the belly pans under there.
 

Yungty718

Yungty718

Member
#34
Messages
209
Reactions
76
Points
27
Location
New York
#34
UNBROKEN said:
Even if you have to buy the rear cover it’s worth it on looks alone. It cleans up the rear a lot.
Click to expand...
I agree I’m looking forward to getting it next week.


Sent from my iPhone using Tapatalk
 

M

M3dragon

Member
#35
Messages
63
Reactions
22
Points
7
Location
Lincoln, CA, USA
Vehicle
2021 Explorer ST
#35
Follow up to an old thread, has anyone ever looked into an aftermarket diffuser for the underside?
 

Blue Beast

Blue Beast

1000 Post Club
U.S. Army Veteran
Law Enforcement
#36
Messages
1,578
Reactions
622
Points
262
Location
Cincinnati, OH, USA
Vehicle
2020 ST
#36
Mine didn't come with the wind deflector, tower insulator, or tow hook. I bought the tow hook and ask about the wind defector and my parts dealer advised the ST didn't come with that part. It would be nice to know if that is BS.
 

D

Dale5403

1000 Post Club
#37
Messages
1,971
Reactions
1,983
Points
262
Location
Mondovi, WI, USA
#37
Blue Beast said:
Mine didn't come with the wind deflector, tower insulator, or tow hook. I bought the tow hook and ask about the wind defector and my parts dealer advised the ST didn't come with that part. It would be nice to know if that is BS.
Click to expand...
My 2020 ST was missing those same parts. My dealer supplied and instated the rear deflector and tower insulator at no charge.
 

KegsBdry

KegsBdry

Active Member
#38
Messages
929
Reactions
415
Points
182
Location
WashDC
#38
Sorry I’m late to the party. But it does look like parts are missing from the back end of the 2020 Ford Explorer undercarriage.

Do you have part #s specified to bring into the dealership to ask why they were not installed? I’ve always thought it looked screwy.
 

D

Dale5403

1000 Post Club
#39
Messages
1,971
Reactions
1,983
Points
262
Location
Mondovi, WI, USA
#39
Sorry, I don't have the part numbers. Didn't get any paper work on it.
 

You must log in or register to reply here.

Explorer ST Posts



Top