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Ford Explorer ST Vehicle Order Tracking

MasterExploder

MasterExploder

New Member
#981
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Location
Anytown, USA
Vehicle
2022 ST
#981
1-800-392-3673

Say Order Status when prompted.

Have your order number and dealer/sales code ready.
 

M

M1nd64m3

Member
#983
Messages
38
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30
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12
Location
Chicagoland
Vehicle
2022 Explorer ST
#983
AndIAreSo said:
What the heck is going on with mine!!?

Shoot! I ordered on 1/22/22 (originally 12/20/21 - long story, dealer messed that one up). I still haven't received a VIN, but I did get an email about 3 weeks ago that said that things were delayed.

My dealer messaged me saying that they are having issues getting parts for the multi-contour seats and we can opt to remove them for a credit or keep them on.

My wife and it fully loaded (moonroof, premium tech, high performance, roof rails) and are going to be really... really... disappointed if we have to take some of these features off or they force us to.

Are they automatically removing features without consent because that is going to really irritate my wife! I really wanted the seats, but I also don't want to wait a year for the vehicle.

Does anyone else have a fully loaded (with moon roof and "massage seats") and have received a build date? When did you order?
Click to expand...
The multi-contour seats are my big worry, if that's missing I may not buy the car. That's one feature I was really looking forward to and I felt as if it made it more of a premium vehicle. Replacing the 8-way with 10-way seats and a $300 credit doesn't make up for that feature in my view.
 

AndIAreSo

AndIAreSo

Member
#984
Messages
51
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17
Location
Minneapolis, MN, USA
Vehicle
2022 Ford Explorer ST
#984
M1nd64m3 said:
The multi-contour seats are my big worry, if that's missing I may not buy the car. That's one feature I was really looking forward to and I felt as if it made it more of a premium vehicle. Replacing the 8-way with 10-way seats and a $300 credit doesn't make up for that feature in my view.
Click to expand...
That's exactly what I'm thinking!
$300 does not account for the cost of my expectations as well as buying the ST over a Jeep L!

My wife and I looked at the 5.7L Jeep L with the Hemi and ultimately we went with the ST because it had similar performance and features... but now with all of these feature deletes I'm starting to feel real uneasy.
 

bigcat1185

bigcat1185

Member
#986
Messages
341
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116
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37
Location
Oregon
#986
AndIAreSo said:
What the heck is going on with mine!!?

Shoot! I ordered on 1/22/22 (originally 12/20/21 - long story, dealer messed that one up). I still haven't received a VIN, but I did get an email about 3 weeks ago that said that things were delayed.

My dealer messaged me saying that they are having issues getting parts for the multi-contour seats and we can opt to remove them for a credit or keep them on.

My wife and it fully loaded (moonroof, premium tech, high performance, roof rails) and are going to be really... really... disappointed if we have to take some of these features off or they force us to.

Are they automatically removing features without consent because that is going to really irritate my wife! I really wanted the seats, but I also don't want to wait a year for the vehicle.

Does anyone else have a fully loaded (with moon roof and "massage seats") and have received a build date? When did you order?
Click to expand...
Mine took exactly 5 months from order yo delivery.
 

N

Nova90

Member
#987
Messages
37
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15
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2
Location
PA
Vehicle
2022 Explorer ST
#987
My 2/28/22 order is still unscheduled

401A + Premium Technology Package
 

1

18Sport-22St

Member
#988
Messages
34
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Location
Michigan
#988
Mine is still in "processing" as well. Ordered on February 14th...priority 10. 401A, street pack...Atlas Blue. At this point, I can do without the massage seats to be honest. Can the dealership "edit" my order at this point to take that option off?
 

A

amr19

New Member
#989
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Location
Buffalo, NY, USA
#989
I'm still waiting. Ordered in October went into production November. It has been sitting in the Chicago Auto Auction since January.
 

T

Tiger21

Member
#990
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Location
Detroit, MI, USA
#990
amr19 said:
I'm still waiting. Ordered in October went into production November. It has been sitting in the Chicago Auto Auction since January.
Click to expand...
Me too! I ordered in July and it’s sitting at Manheim auto auction. It will be ten months on May 1st.
 

A

amr19

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#991
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Location
Buffalo, NY, USA
#991
Tiger21 said:
Me too! I ordered in July and it’s sitting at Manheim auto auction. It will be ten months on May 1st.
Click to expand...
Crazy! I talked to a lady from Ford experience last week and she told me it's on the last lot. She said they were "working" on that lot now. Mine is still listed as in production.
 

M

M1nd64m3

Member
#992
Messages
38
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30
Points
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Location
Chicagoland
Vehicle
2022 Explorer ST
#992
Well it looks like I was wrong. I thought the 401A package included the premium tech package as the ford website shows it's an included package, but now I see in my build it has the 8" screen and no multi-contour seats. It looks like an explorer isn't happening for me unless they bring the seats back for 2023 if I haven't gotten something else by then. I'm so disappointed.
 

F

fastek

Member
#993
Messages
37
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3
Points
2
Location
Bay Area
#993
fastek said:
Just received word my ST is now scheduled for production the week of May 30. I ordered this vehicle Feb. 1. RWD, 401A + Prem. Tech included. No moonroof.
Click to expand...
Update .......... got another e-mail from Ford today saying my production has been bumped up to the week of May 9 instead of May 30th. Interesting ....
 

T

Tiger21

Member
#994
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Location
Detroit, MI, USA
#994
amr19 said:
Crazy! I talked to a lady from Ford experience last week and she told me it's on the last lot. She said they were "working" on that lot now. Mine is still listed as in production.
Click to expand...
What number did you call? I call the Ford customer service number and they never have any news to tell me!
 

AndIAreSo

AndIAreSo

Member
#995
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Location
Minneapolis, MN, USA
Vehicle
2022 Ford Explorer ST
#995
Tiger21 said:
What number did you call? I call the Ford customer service number and they never have any news to tell me!
Click to expand...
Same. Never anything useful. No dates or place in order or information regarding why I haven’t been scheduled. It’s pretty sad to be honest. If they were more transparent I probably wouldn’t be regretting my purchase. I have a very sour taste in my mouth regarding Ford.
 

M

M1nd64m3

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#996
Messages
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Location
Chicagoland
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2022 Explorer ST
#996
strange turn of events, was out for a drive in my Camaro and happened to pass a Ford dealer so I thought I’d see if they have any ST’s. Ended up buying one with all the options I was looking for! Unfortunately though I can’t take it home until the recall is done.
 

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fastek

Member
#997
Messages
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Location
Bay Area
#997
M1nd64m3 said:
strange turn of events, was out for a drive in my Camaro and happened to pass a Ford dealer so I thought I’d see if they have any ST’s. Ended up buying one with all the options I was looking for! Unfortunately though I can’t take it home until the recall is done.
Click to expand...
How bad was the hosing on the price? (Just kidding)
 

M

M1nd64m3

Member
#998
Messages
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Location
Chicagoland
Vehicle
2022 Explorer ST
#998
fastek said:
How bad was the hosing on the price? (Just kidding)
Click to expand...
They waived the market adjustment if I paid for the paint/interior protection, so out the door it was like $1.5k more, so not that bad.
 

F

fastek

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#999
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#999
M1nd64m3 said:
They waived the market adjustment if I paid for the paint/interior protection, so out the door it was like $1.5k more, so not that bad.
Click to expand...
Over MSRP ...... not bad in this market.
 

R

RightStuff

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#1,000
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Location
Minneapolis, MN, USA
Vehicle
'21 Aviator
#1,000
RightStuff said:
Received a bit of a surprise last night, my production date changed to an earlier date. :oops:

Here are the dates for the order so far:
  • Ordered '22 ST (401A, moonroof, tech pack, 4wd) on 11/24/2021 (confirmed same day)
  • Rec'd VIN on 12/2/2021 w/ production date on 2/7/2022
  • Prod date changed to 1/17/2022 (via email received on 12/26/2021), still no window sticker available yet.

More movement on mine today (1/22/2022).
Via the Ford tracking site it has a "In production" date of 1/21/22, and est. delivery of Feb 9.
Click to expand...
On Sat. (4/23/22) I took matters into my own hands because I was done with the unknown and patience simply ran out.

Found a '21 Aviator that fit the needs that the ST order was going to fill and bought it. So, if anyone in the Twin Cities area is looking for a loaded Stone Blue ST I can connect you with my sales person, she'll have a cancelled order.

Last I heard :rolleyes: the delivery was still suppose to be early May.
 

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