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Ford Explorer ST Vehicle Order Tracking
- Thread starter STFan
- Start date
Hopefully you guys can help me understand what I need for tracking. I ordered on 4/4/22, but have not received any emails or info until today, I stopped into the dealer to ask whats up. They printed out this screen shot of the sales manager's "order fulfillment" that just shows In Order Processing. I see an order number and a dealer code. But I don't know if I can look at anything on Ford's end about my order. I tried entering the order number on shop.ford.com/vehicleordertracking but it says it's invalid. Is that site what everyone's been using to tracking?
I have a feeling they have my email wrong. They checked their internal system which has it correct, but I assume they had to enter it into the order. Of course, the "person" who knows how to look into that wasn't there today, so the other sales manager left him a note. After reading a lot on this forum, I had a feeling that I wasn't given all the info I should have been. I've literally heard nothing since the day I wrote the deposit check.
I placed my order March 9th and it goes into production May 9th. I’m glad to see your sticker shows the MCS. Hopefully mine will as well. When were you able to view the sticker? When I click on View Window Sticker I get a message saying to try back later because it hasn’t been released yet.
And congrats on the baby!
And congrats on the baby!
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Atlas Blue
401A 4x4
Premium Tech
Twin moonroof
Roof rails
Ordered 1-28-2022 Received original email that night no other communications, Talked with the dealer 3 weeks ago and I was told it had been moved to a priority 2 by the reginal rep. still not scheduled, not sure what's going on but very frustrating. I know others have waited much longer but hard to just set and wait patiently!
401A 4x4
Premium Tech
Twin moonroof
Roof rails
Ordered 1-28-2022 Received original email that night no other communications, Talked with the dealer 3 weeks ago and I was told it had been moved to a priority 2 by the reginal rep. still not scheduled, not sure what's going on but very frustrating. I know others have waited much longer but hard to just set and wait patiently!
Thank you so much! I was able to view the sticker yesterday. I am so happy to not see the credit for the seats. Can't wait to get it! I'm not getting my hopes up because I don't know how much longer we have to wait because of all the shortages. My salesman when I placed the order let me know it would be 3 months
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The rear climate controls (and not being included on some newly built Explorers….to be installed later on) is a totally different issue than the rear end problem and “stop sale”.
There is currently a safety recall affecting most (all?) Explorer STs produced after 2020, due to the potential of the rear axle bolt fracture.
What that means is that even if your ST is delivered right now to the dealership, they are prohibited by law to sell you that vehicle until that safety recall work is completed.
Initial estimates by Ford state that the recall won’t even be ready to be performed on affected vehicles until end of Quarter 2/beginning of Quarter 3. So theoretically, if your vehicle shows up at the dealer today, you may not be able to drive it away until August.
There is currently a safety recall affecting most (all?) Explorer STs produced after 2020, due to the potential of the rear axle bolt fracture.
What that means is that even if your ST is delivered right now to the dealership, they are prohibited by law to sell you that vehicle until that safety recall work is completed.
Initial estimates by Ford state that the recall won’t even be ready to be performed on affected vehicles until end of Quarter 2/beginning of Quarter 3. So theoretically, if your vehicle shows up at the dealer today, you may not be able to drive it away until August.
Ordered April 25 and got VIN and production date on April 27! Production week June 20th
. I ordered forged green with street pack only. The build says I have the B&O stereo. I hope I do.
. I ordered forged green with street pack only. The build says I have the B&O stereo. I hope I do.
