Nearly three years of pretty much trouble free operation in my 2020. Went out today and the entire Sync system is haywire. No audio- in fact the "Audio" touchscreen squares are greyed out. No Nav- It shows a map, of where it ended up from yesterday's drive, but there is a Nav with the circle/slash through it, so no navigation movement whatsoever. No phone interface either. You can still move from screen to screen (except audio), but everything seems pretty much kaput. I tried a soft reset a couple of times and no difference. It was all working fine yesterday. I've never had it reflashed so it's on 3.4 19200 whatever that portends. Of course, I'm going to call the dealer and get it in before warranty expires in a few months, but was just wondering if anyone had an interesting solution. Thanks.
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It finally happened...
- Thread starter TMac
- Start date
Recently had a similar issue. Nav would go out, Ford Pass would stop communicating, tile icons for the Sirius quit working and then it wouldn't update or connect to my WiFi network. Took it in and they replaced the entire unit under extended warranty.
Actually still won't connect to my WiFi network but that may be dur to WiFi 6. I'll have to do more work on that.
Actually still won't connect to my WiFi network but that may be dur to WiFi 6. I'll have to do more work on that.
I have a 2020 as well. Noticed lately (through my radar detector) that the BMS was always charging the battery when the engine was on. Also noticed the battery voltage when off was often 12V or slightly below. The final straw was the car refused to update Sync when I put the USB stick in. Got an H6 AGM at Costco for around $200 last week, reset the BMS with Forscan Lite and all was well again.
