Sync 4 Upgrade for 2020 Explorer

thereynolds · Oct 31, 2019

Ford announced Sync 4 today. I hope there is an upgrade path for the ST!

Autoblog: Ford shows off polished new Sync 4 infotainment software.
https://www.autoblog.com/2019/10/30/ford-sync-4-infotainment-system-launch/

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Swan · Nov 13, 2019

It appears to be set up for it, with the vertical large screen. I’ll be pissed if we can’t upgrade.

OHST · Nov 13, 2019

I hope Ford doesn't screw over the early adopters and say our system isn't upgradeable.

STTOM · Nov 14, 2019

Has anyone confirmed if we do get the Sync 4 update?

NeilD · Nov 18, 2019

This paragraph was in an article in Forbes on Sync 4 and OTA updates.
At the least, it's a sign that the 2020 Explorer ST that is OTA equipped stands a chance to update to Sync 4.

Supporting OTA updates required some substantial updates to the electrical and electronic architecture to execute updates reliably. That means existing vehicles won’t this get capability until they get a major hardware update, so Explorer and Escape customers will have to wait a few years. For the new models that do support it, Ford has incorporated a system that actually downloads and installs updates in the background similar to the way Chromebook computers and most smartphones do today.
Here's the link to the full article.
https://www.forbes.com/sites/samabu...nment-and-ota-updates-from-2020/#47a085655c0c

Brucecris · Nov 21, 2019

In a Facebook forum someone got in touch with Ford R&D and learned that there are no plans to allow a retrofit.

Swan · Nov 21, 2019

I’m skeptical of that report. The vertical screen is chosen for Sync4–look at all the images of S4 online. It is clunky as hell with sync3. Not thought out for vertical space. I think we will be able to upgrade.

Brucecris · Nov 22, 2019

I tend to agree with you here. I actually have a hypothesis that sync 4 was originally intended to come out w 2020 explorer. I think that when Mach E came into the picture they pushed back launch to cooincide with Mach E.

What we do know is that the Sync 4 system is much more robust in the hardware department. So, does the 2020 come shipped with Sync 4 ready hardware that is running Sync 3?

Trabuek · Nov 22, 2019

Brucecris said:

I tend to agree with you here. I actually have a hypothesis that sync 4 was originally intended to come out w 2020 explorer. I think that when Mach E came into the picture they pushed back launch to cooincide with Mach E.

What we do know is that the Sync 4 system is much more robust in the hardware department. So, does the 2020 come shipped with Sync 4 ready hardware that is running Sync 3?

We can only hope. Sync 3 is close to worthless.

merco · Nov 22, 2019

Dear Ford Software: I've taken the liberty of designing how I think the reverse screen should look to take advantage of the portrait monitor. We should be able to touch any view to have it take over the entire screen. You're welcome!

STO · Jan 26, 2020

Hopefully they listen because it's basically using 5"

PajamaGuy · Feb 7, 2020

All the above - how about a word from Ford?

PJ [lovest]

Jshaffer3819 · Feb 22, 2020

Any updates on this? This would be terrible if we can’t upgrade to synch 4.

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Jshaffer3819 · Feb 22, 2020

From what I have been reading, it’s also a hardware update. Not sounding good for us.

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JohnE · Feb 22, 2020

I believe the 10” display is capable and planned for the upgrades. At least that’s what I was told by Ford at the Portland International Auto Show.

Jshaffer3819 · Feb 22, 2020

That would be great. Do you know where I can find an article or more info on this?

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Jshaffer3819 · Feb 22, 2020

Not looking good for all of us who got our vehicles prior to the release of Synch 4.

https://www.kbb.com/articles/car-news/ford-launches-sync-4/

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KegsBdry · Apr 21, 2020

Jshaffer3819 said:

From that article, it ends saying: "Ford says it expects to begin delivering OTA updates about six months after launching its first vehicles with that capability in 2020." Has SYNC 4 launched yet or is the system in any new vehicle yet?

Jshaffer3819 · Apr 21, 2020

Not sure if it’s been released yet but the statement “Unfortunately, 2020 models sold before the Sync 4 release next year will not be able to be upgraded to run the new system” is what I was referring too. That’s frustrating.

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Cdubya · Apr 21, 2020

I'd be extremely surprised if 2021 Explorer gets Sync 4. Ford has it's hands full just producing these. It's been almost a year and no OTA updates? Sync 3/carplay/android auto still buggy as hell and unoptimized?

I wouldn't feel bad. The Explorer will likely get Sync 4 at the mid-cycle refresh. That's a long ways off.

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