• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


New Sync 3 Version 3.4.22251

R2D2

R2D2

Member
#21
Messages
293
Reactions
220
Points
37
Location
LA, California
Vehicle
2022 Explorer ST
#21
I did the USB way as well.
IMG_20230117_164353.jpg
I even uploaded the XML file back to update Ford website, but it still shows update pending.

Now need to update the maps.
 

OP
D

Dale5403

1000 Post Club
Thread Starter #22
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #22
Greywolf said:
Actually, in a way I did. I use the chat service on the Ford site. Let’s face it they’re all reading from a script whether you emailed them chat with them or phone call them.
Click to expand...
For myself I feel I've had better luck talking to a real person. Same with all companies that I've dealt with. With chat I get tired of typing after an hour and wind up giving up. But that is just my opinion and experience.
 

OP
D

Dale5403

1000 Post Club
Thread Starter #23
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #23
R2D2 said:
I did the USB way as well.
View attachment 16166
I even uploaded the XML file back to update Ford website, but it still shows update pending.

Now need to update the maps.
Click to expand...
I don't think we will see a new map update for some time. I've only seen one update per year so far for the map.
 

R2D2

R2D2

Member
#24
Messages
293
Reactions
220
Points
37
Location
LA, California
Vehicle
2022 Explorer ST
#24
Dale5403 said:
I don't think we will see a new map update for some time. I've only seen one update per year so far for the map.
Click to expand...
This is what it shows when I check with my VIN

1674003948885.png
Since mine is oct 2022 built, they might have a new map update for 2023(?)
 

OP
D

Dale5403

1000 Post Club
Thread Starter #25
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #25
R2D2 said:
This is what it shows when I check with my VIN

View attachment 16167
Since mine is oct 2022 built, they might have a new map update for 2023(?)
Click to expand...
Do you what know map version you have? Mine NA 221
 

R2D2

R2D2

Member
#26
Messages
293
Reactions
220
Points
37
Location
LA, California
Vehicle
2022 Explorer ST
#26
Dale5403 said:
Do you what know map version you have? Mine NA 221
Click to expand...
Mine is NA 2 20
Yours looks like the latest version.
 

OP
D

Dale5403

1000 Post Club
Thread Starter #27
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #27
R2D2 said:
Mine is NA 2 20
Yours looks like the latest version.
Click to expand...
Yup on both. You do need an update and my is the newest version as far as I know. The last map update was a pain for me. Good luck with it.
 

OP
D

Dale5403

1000 Post Club
Thread Starter #28
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #28
Just seen this on a different forum. It might help where Ford isn't showing your software updates.

1674058650641.png
 

Greywolf

Greywolf

Member
#29
Messages
136
Reactions
53
Points
27
Location
New York
Vehicle
2022 Ford Explorer, ST
#29
Dale5403 said:
Just seen this on a different forum. It might help where Ford isn't showing your software updates.

View attachment 16176
Click to expand...
Same BS answer I received. And I am supposed to rely the FordMyApp. What a joke

also wondering if this is true for vehicles that have hot spot capabilities
 

R2D2

R2D2

Member
#30
Messages
293
Reactions
220
Points
37
Location
LA, California
Vehicle
2022 Explorer ST
#30
my updates with USB, went smooth.

- Sync took 20 mins (was driving all through the installation time)
- Maps took 40 mins (was driving most of time, and felt stupid to leave the 3L turbo engine running for last 15 mins for a software update)

But like most of others, its not still reflected on the ford website. (I followed everything to the T)
 

OP
D

Dale5403

1000 Post Club
Thread Starter #31
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #31
R2D2 said:
my updates with USB, went smooth.

- Sync took 20 mins (was driving all through the installation time)
- Maps took 40 mins (was driving most of time, and felt stupid to leave the 3L turbo engine running for last 15 mins for a software update)

But like most of others, its not still reflected on the ford website. (I followed everything to the T)
Click to expand...
The last SYNC and map update uploads are real hit and miss for some reason. Would be nice if Ford figured it out.
 

F

Fasteddie

New Member
#32
Messages
9
Reactions
1
Points
2
Location
Toronto
Vehicle
2020 Ford Explorer ST
#32
Update over Wi-Fi didn't work for me. Kept telling me I had the latest update even though my Sync was on build 22200.

USB update worked as expected and was able to install Sync build 22251 without any issues. Also my Ford account updated my sync version automatically OTA within minutes.

Wasn't as lucky when trying to install the maps with USB. Halfway through the installation and the following error showed up. Tried a second time and still same error. Performed a master reset and will attempt again tomorrow.


IMG_0509.JPG
 

OP
D

Dale5403

1000 Post Club
Thread Starter #33
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #33
I suffered doing the last map update also. After 2 or 3 tries it worked but no problem with SYNC. Good luck,
 

F

Fasteddie

New Member
#34
Messages
9
Reactions
1
Points
2
Location
Toronto
Vehicle
2020 Ford Explorer ST
#34
Forgot to mention my current Map Version is NA 2 21. Now I'm not sure if the complimentary update I downloaded is newer or the same as what I already have installed.
 

R

Rugrat2553

Member
#35
Messages
105
Reactions
67
Points
27
Location
Atlanta, GA, USA
#35
Fasteddie said:
Forgot to mention my current Map Version is NA 2 21. Now I'm not sure if the complimentary update I downloaded is newer or the same as what I already have installed.
Click to expand...


Tis the same. 2 21 is the current version.
 

Cajun Heat

Cajun Heat

1000 Post Club
#36
Messages
1,198
Reactions
597
Points
262
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
#36
Just completed the update via USB and was successful except it didn't place the XML file on the usb for me to upload. Contacted Ford through chat and they indicated that there is a problem with this and not to worry about it. Moving on.
 

Jeppo

Jeppo

Active Member
#37
Messages
502
Reactions
280
Points
82
Location
Davidson County, NC
Vehicle
2021 ST
#37
My USB update was eventless and the XML file was placed on the drive, as expected. Uploading it to Ford also worked as expected.

What I don’t understand is why a system that can report the vehicle’s mileage, tire pressure, oil life, fuel level, etc. can’t also report the current Sync version.
 

OP
D

Dale5403

1000 Post Club
Thread Starter #38
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #38
Jeppo said:
My USB update was eventless and the XML file was placed on the drive, as expected. Uploading it to Ford also worked as expected.

What I don’t understand is why a system that can report the vehicle’s mileage, tire pressure, oil life, fuel level, etc. can’t also report the current Sync version.
Click to expand...
The thing that I don't understand is that it works for some of us but doesn't for a number of others.
 

K

KANSAS

Member
#39
Messages
277
Reactions
183
Points
37
Location
Kansas
Vehicle
2022 Rapid Red ST
#39
Just a random thought here. The Ford website would not recognize any VINs for 2022 models for the map update until about November 2022. Is there maybe a similar issue with the Sync update? Is there any correlation between model years and whether the Sync confirmation works?
 

OP
D

Dale5403

1000 Post Club
Thread Starter #40
Messages
1,976
Reactions
1,988
Points
262
Location
Mondovi, WI, USA
Thread Starter #40
KANSAS said:
Just a random thought here. The Ford website would not recognize any VINs for 2022 models for the map update until about November 2022. Is there maybe a similar issue with the Sync update? Is there any correlation between model years and whether the Sync confirmation works?
Click to expand...
That is possible. From what I seen scrolling back a bit all were 2022 models that are having the issue.
 

You must log in or register to reply here.

Explorer ST Posts



Top