Back-up Camera Issues

Jeppo · Feb 15, 2023

Dale5403 said:

I had an appointment and arrived a few minutes early. Took 1:45 which means they let it sit for more than an hour.

Cdubya · Feb 15, 2023

To those that had the latest recall, keep us posted whether it worked or not

Dale5403 · Feb 15, 2023

Jeppo said:

Maybe their tech is really slow.

Dale5403 · Feb 15, 2023

Cdubya said:

I'm hoping I won't tell a difference as I wasn't having an issue before.

viking · Feb 16, 2023

Dale5403 said:

Your braver and/or have more faith in Ford than I.......

tjmath13 · Feb 16, 2023

st8 said:

I have had blue screen on the backup cam twice in the last few weeks on my 22...

st8 · Feb 16, 2023

tjmath13 said:

First I’ve heard of it. Is it just the backup cam or ALL the cameras.

Dale5403 · Feb 16, 2023

st8 said:

https://www.ford.com/support/how-to...-ford-explorer-360-degree-camera-blue-screen/

I just had the recall done on Tuesday. Got the notice in the mail today.

hbalek · Feb 16, 2023

Dale5403 said:

I got my notice in mail today. I had the camera replaced a year ago along with the last recall software update. It is working fine most of the time but it's weird that when it goes blue for a few seconds it's usually during rainy/wet conditions. Maybe just a coincidence or there's a problem with moisture.

tjmath13 · Feb 16, 2023

st8 said:

It has been only the backup cam, the rest of the 360 cams work. Both times it has happened when I was backing into my space at work in the morning and been fine when I go home in the evening and back into the driveway

hbalek · Feb 17, 2023

tjmath13 said:

I have actually had one of my side cameras go blue once or twice in the last 6 months but I never had it checked out because the next time I used it, the camera was back.

st8 · Feb 17, 2023

Dale5403 said:

Thanks. Yeah I saw on my mail email delivery notification I was getting something about a recall.

But this is different than the recall for the blue screen for previous 2020s and 2021s? Or is it the same thing. ultimately since I’ve never had the issue, I don’t want them touching anything.

Dale5403 · Feb 17, 2023

st8 said:

This is different than the first recall. They reprogram the IPMB to the latest calibration. So far it's working fine. But I didn't have but one blue screen before having the first recall done. None since. I had it done as my ST was in for other service and it didn't take long.

Clump · Feb 18, 2023

Mine's a '22 built in September. I got the recall letter today. I've only had it a couple of months and have not had any issue with the rear camera.

I won't be taking it in for this unless something changes.

wayanbros · Feb 19, 2023

It lasted 8 days. First the automated backup assist error popped up yesterday. Now the entire screen camera viewer is blue as if all cameras are down rather than just the backup camera.

PMA · Feb 23, 2023

I had the latest recall update done on Feb 9 after 3 previous attempts to fix it. I have not had the recall notice as of yet but the dealer called me to advise they had an update for the latest recall.

I am still having issues since the latest recall repair.

Rear brake assist error message and the top portion of the screen is now all grey vs a blue area shown in the rear camera view.

I have not taken it back yet.

Lak · Feb 27, 2023

Didn’t fix the issue for me either. Had the recall done about 2 weeks ago. I still get the blue screen regularly.
Just had it again today.

Cajun Heat · Feb 27, 2023

We had the recall work done last week and it took about 30 minutes. Only had the blue screen once prior but will update if this didn't fix it.

Blue Beast · Feb 27, 2023

I'm having the same problems after the recall and a new camera. 4th time it has been in the shop for this issue.

Hbellizzi · Mar 9, 2023

SimonsGTS said:

Hi sir, besides replacing the camera what else is needed?

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