• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Safety Recall 22S27 Rear Axle Bolt Fractures

Cruising68

1000 Post Club
Messages
1,602
Reactions
1,167
Points
262
Location
Chicago, IL, USA
Same thing happened to me, two local Ford dealers said it would need aftermarket camber kits and they wouldn't touch it because it's modified. I adjusted myself in the garage and got it close, then took it to a local tire shop and they aligned it with no issues.
Amazing to me the Ford dealers or at least a lot of them have zero clue.


Sent from my iPhone using Tapatalk
 

FORZDA3

Member
U.S. Air Force Veteran
Messages
489
Reactions
326
Points
67
Location
Gloucester, VA, USA
Vehicle
2021 Explorer ST
Amazing to me the Ford dealers or at least a lot of them have zero clue.
Sent from my iPhone using Tapatalk
LOL The amazing thing is to find a dealer service dept, or even a dealer “technician”, that has a clue. There are a few, but only a few.
 

Cruising68

1000 Post Club
Messages
1,602
Reactions
1,167
Points
262
Location
Chicago, IL, USA
LOL The amazing thing is to find a dealer service dept, or even a dealer “technician”, that has a clue. There are a few, but only a few.
Probably closer to the truth


Sent from my iPhone using Tapatalk
 

Messages
21
Reactions
2
Points
2
Location
United States
Vehicle
2017 Ford Fusion Sport
Does anyone know if the Platinum trim has this issue too? I know they have the same engine, but unaware if they would have the same subframe issue
 

Messages
499
Reactions
278
Points
67
Location
Davidson County, NC
Vehicle
2021 ST
Messages
57
Reactions
31
Points
17
Location
Virginia
A class action suit is being prepared now by a law firm that has sued Ford in the past. They are looking for class representatives to sign on to the suit from various states. Send me a PM if you're interested.
 

Boss240

Member
U.S. Army Veteran
Law Enforcement
Messages
115
Reactions
52
Points
27
Location
Long Island, NY
Vehicle
2021 Explorer ST, 2012 Boss Mustang, 2019 Audi S4
A class action suit is being prepared now by a law firm that has sued Ford in the past. They are looking for class representatives to sign on to the suit from various states. Send me a PM if you're interested.
Did you get anyone to reach out?

Hopefully the law firm gets the people they need to get a class action going and maybe Ford will do a proper fix and get us the 4 bolt setup
 

tjanicki

New Member
Messages
11
Reactions
4
Points
2
Location
Canada
Vehicle
2022 Explorer ST
I just asked Ford if I put on a differential brace would it void the drive train warrenty, they said yes.... the best part is they said the vehicles are different in Canada and dont have the issue lmao. Meanwhile all of these vehicles are built in the same place.
 

Messages
202
Reactions
77
Points
27
Location
Columbus, MT, USA
Vehicle
2022 Explorer ST
I just asked Ford if I put on a differential brace would it void the drive train warrenty, they said yes.... the best part is they said the vehicles are different in Canada and dont have the issue lmao. Meanwhile all of these vehicles are built in the same place.
When you say you "asked Ford" who exactly did you ask? Wondering if it is another case of a service advisor not knowing his A$$ from a hole in the ground or somebody Higher up with the same IQ
 

bobter3

Member
U.S. Air Force Veteran
Messages
26
Reactions
17
Points
2
Location
WV
Vehicle
2021 Explorer W/SAP
When you say you "asked Ford" who exactly did you ask? Wondering if it is another case of a service advisor not knowing his A$$ from a hole in the ground or somebody Higher up with the same IQ
Wait, What? Are Service Advisors not the experts on the products they represent? LOL. Most of them don't know anything about what the write up. There are a few but very few!!
 

SeaRay

New Member
Messages
19
Reactions
5
Points
2
Location
46373
Vehicle
2021 Explorer AWD Limited Hybrid
Wait, What? Are Service Advisors not the experts on the products they represent? LOL. Most of them don't know anything about what the write up. There are a few but very few!!
Take it out and break it then they have to replace it...
 

tjanicki

New Member
Messages
11
Reactions
4
Points
2
Location
Canada
Vehicle
2022 Explorer ST
ok yes you were right, it was some manager of the service advisors.
 

ST NV

New Member
Messages
9
Reactions
7
Points
2
Location
Nevada
Vehicle
22 Explorer ST
I was at my local dealership yesterday and asked about the 1 bolt issue. The service writer pulled up the latest bulletin from Ford and it stated that they will not fix/replace anything until the bolt, bushing, or subframe shows signs of damage or failure..

I also have a ST that was originally sold in Canada, and it has the 1 bolt issue.. I understand this fix will cost them a lot of money, and the amount of effort they are using to not fix it is ridiculous.
 

Cruising68

1000 Post Club
Messages
1,602
Reactions
1,167
Points
262
Location
Chicago, IL, USA
Unfortunately I think until people start getting hurt this will be Fords response. And yes, their efforts to dodge doing the right thing are impressive imo.


Sent from my iPhone using Tapatalk
 

ghost_ST

New Member
Law Enforcement
Messages
6
Reactions
2
Points
2
Location
Houston
Vehicle
2020 Explorer ST
Anyone have a photo of what I should be looking at? just to see if i have it or not. What do I look for when it starts becoming a problem?
 

Dale5403

1000 Post Club
Messages
1,954
Reactions
1,949
Points
262
Location
Mondovi, WI, USA
Anyone have a photo of what I should be looking at? just to see if i have it or not. What do I look for when it starts becoming a problem?
3 Bolt rear

1686051922597.png

4 Bolt rear

1686052007799.png
 

Messages
158
Reactions
68
Points
27
Location
Pleasant Valley, MO, USA
Vehicle
2022 Explorer ST
Anyone have a photo of what I should be looking at? just to see if i have it or not. What do I look for when it starts becoming a problem?
if you have the 3 bolt frame, unless you pull the bolt out periodically to see if it is bent, you’re not going to know if it’s a problem as it would be tough to see any change. If you’re lucky and have a 4 bolt frame, it shouldn’t be an issue.
 

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
if you have the 3 bolt frame, unless you pull the bolt out periodically to see if it is bent, you’re not going to know if it’s a problem as it would be tough to see any change. If you’re lucky and have a 4 bolt frame, it shouldn’t be an issue.
I think I have seen people say that the rubber bushing around the bolt will be pushed in if it’s starting to fail. Take that with a grain of salt though.
 

Vaeevictiss

New Member
U.S. Air Force Veteran
Messages
17
Reactions
6
Points
2
Location
Virginia
Vehicle
2023 Explorer ST, 2021 Mustang GT
Disregard. Wrong thread
 

Last edited:

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
There's a stop sale now for this. We weren't able to take delivery of a 2023 because of it
I thought the stop sale was for the rear view camera issues. The bolt issue has a “remedy”.
 



Top