So in another thread I posted, found out that water was getting in through either the rear stationary window or the rear hatch. We took our ST in to the Dealer to look at it, and the "tech" who was the intake person who just basically writes down what the customer said and parks the vehicle for the actual techs to look at, said "the radio module is in the dash, there is nothing in the rear trim panels, except for a module for the rear seats." He then went on to say "we'll have to figure it out to see if you need to pay or if insurance will pay or warranty from Ford." My wife about bit his head off LOL. A vehicle with just rolled over 2900 miles and purchased from there 7 months ago, better be under warranty for water getting in.
Well the actual tech that is going over the vehicle just sent a video over their portal and walked around the vehicle and showing everything like the dry water drops in the trim panel and such, he stated that the radio control module is located in the right rear trim panel (where we said with the first "tech") and he thinks it is coming through the rear hatch. I sent a message back stating it looked like it was the rear right window that was leaking water and asked them to verify. But he did state there is a TSB on this exact issue. (I replied asking for the TSB number) It does state that water getting into the vehicle can short out and fry the radio module under the trim, and the weather strip on the rear hatch is prone to leaking and sometimes causing the radio module damage. So heads up all! Might want to ensure your weather stripping is tight and you have no water leeks in your rear to fry your radio modules!
I wonder why Ford has not created a cover, like a plastic top that goes over the top of the module and around, so if water does get in, it will catch it and pour it out around the module. If this module is that sensitive that a few drops of water destroys it, then they need to better protect it... I live in Phoenix where we get some very big dust storms in the summer monsoon seasons. Its not unheard of for a rock to kick up, or rain and hail that comes behind those dust storms turning the dust to mud falling from the sky, to break a window. With that safety glass, when something like a small pebble hits it just right it cracks and exploads into millions of pieces and then rain pours in and destroys the radio module and you dont know until the next day or after its done. Once out of warranty, that would be out of pocket, and I would hate to guess that price tag!
When I get the truck back, I think i'll design and 3D print some kind of sheild that goes around over the top and use some butyl tape, or VHT to mount and create that seal against the body. So any water gettting in rolls over the top and down around the computer. If I do this, i'll make a writeup and post the STL files here to anyone wanting to print it too.
Here is the video they sent me. https://drive.google.com/file/d/1Zilkp4WoZMiUkG7XM7yApJZ4tTmGY8S_/view?usp=sharing
Well the actual tech that is going over the vehicle just sent a video over their portal and walked around the vehicle and showing everything like the dry water drops in the trim panel and such, he stated that the radio control module is located in the right rear trim panel (where we said with the first "tech") and he thinks it is coming through the rear hatch. I sent a message back stating it looked like it was the rear right window that was leaking water and asked them to verify. But he did state there is a TSB on this exact issue. (I replied asking for the TSB number) It does state that water getting into the vehicle can short out and fry the radio module under the trim, and the weather strip on the rear hatch is prone to leaking and sometimes causing the radio module damage. So heads up all! Might want to ensure your weather stripping is tight and you have no water leeks in your rear to fry your radio modules!
I wonder why Ford has not created a cover, like a plastic top that goes over the top of the module and around, so if water does get in, it will catch it and pour it out around the module. If this module is that sensitive that a few drops of water destroys it, then they need to better protect it... I live in Phoenix where we get some very big dust storms in the summer monsoon seasons. Its not unheard of for a rock to kick up, or rain and hail that comes behind those dust storms turning the dust to mud falling from the sky, to break a window. With that safety glass, when something like a small pebble hits it just right it cracks and exploads into millions of pieces and then rain pours in and destroys the radio module and you dont know until the next day or after its done. Once out of warranty, that would be out of pocket, and I would hate to guess that price tag!
When I get the truck back, I think i'll design and 3D print some kind of sheild that goes around over the top and use some butyl tape, or VHT to mount and create that seal against the body. So any water gettting in rolls over the top and down around the computer. If I do this, i'll make a writeup and post the STL files here to anyone wanting to print it too.
Here is the video they sent me. https://drive.google.com/file/d/1Zilkp4WoZMiUkG7XM7yApJZ4tTmGY8S_/view?usp=sharing
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