I hear ya. I was about to trade mine in on 21 F150 with a 5.0. I wanted as simple as possible. But with todays interest rates, I think I'll just keep it and realize that from here on out, service is on me. And it gives me a reason to get the old 1996 7.3 back into shape. Its been a trooper the last month commuting 100+mi a day, getting 20mpg.
The last straw for me was the insane shipping they wanted to extort out of me. Why ship overnight air, when you're going to not have a lift available for 3+ days. And the service manager lieing about offering me a loaner.
I was more angry at the dealership than Ford, but Ford wasn't much help either.