I am having the same problem, so far they have replaced a driveshaft once and replaced the transfer case twice, I have gone to a different dealer for service and they ran a vibration test that said my vibration was coming from between the transfer case and the driveshaft. A hotline case was opened and the hotline is telling them that mine is normal, so I was saying there are multiple vibrations going on. I have an appointment on Tuesday to get a 3rd Ford garage to look at it before I decide to start a buyback. I have already opened a case to Ford about it, and talked to the dealer where I bought the vehicle and they say it meets all the criteria for a buyback.
Mine is a 2022 Ford Explorer Platinum Hybrid.
Mine is a 2022 Ford Explorer Platinum Hybrid.