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Screen going black

Messages
221
Reactions
89
Points
27
Location
Jessup, MD, USA
#1
I have an issue with the screen being black after turning on.

I can reset it with power and next track, but it has been happening more and more often.

Any idea what would cause it?
 

Dale5403

1000 Post Club
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1,992
Points
262
Location
Mondovi, WI, USA
#2
Have you updated SYNC to to newest version 23188?
 

Messages
9
Reactions
0
Points
1
Location
NJ
Vehicle
Still shopping
#5
This happens to me daily, but never when I want it to. It’s been going on for a few months now. Unfortunately I make an appt at the dealer and it won’t do it, so they tell me they can’t fix it. Even with several videos showing a completely black screen. Let me know if the update helps, it’s really obnoxious to have 0 screen controls.
 

Dale5403

1000 Post Club
Messages
1,977
Reactions
1,992
Points
262
Location
Mondovi, WI, USA
#6
This happens to me daily, but never when I want it to. It’s been going on for a few months now. Unfortunately I make an appt at the dealer and it won’t do it, so they tell me they can’t fix it. Even with several videos showing a completely black screen. Let me know if the update helps, it’s really obnoxious to have 0 screen controls.
23188 has solved issues for a number of people.
 

GearHead_1

1000 Post Club
Messages
1,558
Reactions
1,303
Points
262
Location
Utah
Vehicle
Exploder
#8
SYNC software version.
 



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