Hi everyone☺
I am one of the silent-observers, who for months has been appreciatively kept abreast by your frustrating experiences. I've been committed to turning this group's pain into power, and utilizing every bit of your wisdom (including things as nuanced as how to decipher the order #, off the window sticker, and how to leverage that information in negotiations & conversations). So I send you all both my deepest gratitude and my sincerest empathy
My journey has come to a place where I believe it may be informative/helpful to share my experience with the group:
•In June I went to get a new Explorer
•I wanted to upgrade from XLT to ST
•I found the exact build I wanted
•Discovered 3 in L.A. (2 recall/1 D.O.)
•Came across this group
•Knew not to believe that the 'Fix Is Soon'
•Knew not to finance/trade-in early
•Knew a 'refundable hold' was OK
•Put a 2 for 1 'hold' on a D.O. & a recall
•D.O. was built & shipped 8-28/8-30
•ST arrived in L.A. for final prep on 9/18
•The build has an operational 360° cam (vs a delete credit)
•Delivered today (pics below)
•TYSM for sharing your experiences (the victory is because of you)
Empathically yours, Anthony
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