• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Smoking on cold start

B

bosephbarking

Member
U.S. Air Force Veteran
#1
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
#1
Yes I am aware there is another thread. My dealer is claiming it is unburned fuel on startup due to my CAI. Has anyone else seen this from their vehicle after installing a new intake? Anything advice I can say to them to take this more seriously?
 

T

TMac

1000 Post Club
#2
Messages
1,706
Reactions
1,496
Points
262
Location
Knoxville, TN
#2
They have to blame ignorance on something. To suggest the CAI is affecting smoke on startup is appalling stupidity.
 

GearHead_1

GearHead_1

1000 Post Club
#3
Messages
1,577
Reactions
1,316
Points
262
Location
Utah
Vehicle
Exploder
#3
I don't know what it might be but it isn't your CAI.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #4
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #4
Yeah I don't believe it either gearhead.
 

S

sdreefer619

Member
U.S. Navy Veteran
#5
Messages
53
Reactions
15
Points
7
Location
SAN DIEGO
Vehicle
2023 EXPLORER ST
#5
TELL THEM TO FOLLOW THE PINPOINT TEST. IT WILL GUIDE THEM THROUGH THE WHOLE PROCESS. TELL THEM YOU WANT PICTURES OF THE VALVE GUIDES AND INSIDE THE TURBOS.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #6
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #6
sdreefer619 said:
TELL THEM TO FOLLOW THE PINPOINT TEST. IT WILL GUIDE THEM THROUGH THE WHOLE PROCESS. TELL THEM YOU WANT PICTURES OF THE VALVE GUIDES AND INSIDE THE TURBOS.
Click to expand...

I have called Ford corporate and told them to initiate a buyback. I refused to take the vehicle on Friday at the dealer. It smoked on startup (big surprise). Quite frankly I don't give a damn what they do with it.

They replaced the injectors and said hey look we fixed it. The level of incompetence is staggering and I paid too much money to screw around with this anymore.
 

H

Hillre14

New Member
#7
Messages
5
Reactions
0
Points
1
Location
North East, MD, USA
Vehicle
22 Explorer
#7
bosephbarking said:
I have called Ford corporate and told them to initiate a buyback. I refused to take the vehicle on Friday at the dealer. It smoked on startup (big surprise). Quite frankly I don't give a damn what they do with it.

They replaced the injectors and said hey look we fixed it. The level of incompetence is staggering and I paid too much money to screw around with this anymore.
Click to expand...

Hey Man if it makes you feel better I had smoke at cold start up and they are replacing the entire motor. So id say you are vindicated.
 

S

sdreefer619

Member
U.S. Navy Veteran
#8
Messages
53
Reactions
15
Points
7
Location
SAN DIEGO
Vehicle
2023 EXPLORER ST
#8
bosephbarking said:
I have called Ford corporate and told them to initiate a buyback. I refused to take the vehicle on Friday at the dealer. It smoked on startup (big surprise). Quite frankly I don't give a damn what they do with it.

They replaced the injectors and said hey look we fixed it. The level of incompetence is staggering and I paid too much money to screw around with this anymore.
Click to expand...
OH THAT SUCKS. WELL SEEMS LIKE THE DEALERSHIP YOU TOOK IT TOO JUST DIDNT CARE I GUESS. GOOD LUCK.
 

T

Taxgod4u

New Member
#9
Messages
23
Reactions
19
Points
2
Location
Just flew past you
Vehicle
2023 Exploder-ST
#9
Return it to stock and take it back to them an option?
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #10
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #10
Taxgod4u said:
Return it to stock and take it back to them an option?
Click to expand...

All I have is a CAI. It would be a huge reach for them to try to claim that caused this issue. Regardless of that, I have seen others on here say their dealer said the same thing. It's all BS and I'm just done. I don't care what they do with it and I'll drive their car until I get my money back from ford.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #11
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #11
Hillre14 said:
Hey Man if it makes you feel better I had smoke at cold start up and they are replacing the entire motor. So id say you are vindicated.
Click to expand...
Sounds like your dealer actually spent the time troubleshooting like they should. They wouldn't even pull the exhaust off the turbos to see if there was oil in there.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #12
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #12
Update: Ford corp called me back already and started the buyback request.

Dealer also called me today to say, we let it sit longer and it smoked more (I'm shocked, well not that shocked). They also opened a case with ford customer care. It's almost like I knew what I was talking about. I won't hold my breath for an apology from the tech or the dealer.
 

S

sdreefer619

Member
U.S. Navy Veteran
#13
Messages
53
Reactions
15
Points
7
Location
SAN DIEGO
Vehicle
2023 EXPLORER ST
#13
why would the tech apologize its not his job to talk to you lmao.
 

S

sdreefer619

Member
U.S. Navy Veteran
#14
Messages
53
Reactions
15
Points
7
Location
SAN DIEGO
Vehicle
2023 EXPLORER ST
#14
bosephbarking said:
Sounds like your dealer actually spent the time troubleshooting like they should. They wouldn't even pull the exhaust off the turbos to see if there was oil in there.
Click to expand...
got money on that its more then just the engine, better tell them to look at the turbos while the engine is out, and if im wrong well its part of the job.
 

Sport Mode

Sport Mode

New Member
#15
Messages
17
Reactions
25
Points
2
Location
Tampa FL
Vehicle
2022 Ford Explorer ST
#15
White smoke billowing out of both exhausts on cold starts began to happen after 21K miles. It’s been at the Ford dealer for two weeks now, getting it back today. They had to replace both turbos. Hopefully, that fixes the problem.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #16
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #16
sdreefer619 said:
why would the tech apologize its not his job to talk to you lmao.
Click to expand...
When they call them to me to watch the videos I took and they flat out refuse to acknowledge the issue it sure as hell is.
 

B

brunion

New Member
#17
Messages
1
Reactions
0
Points
0
Location
cincinnati ohio
Vehicle
2022 ford Explorer ST
#17
bosephbarking said:
Update: Ford corp called me back already and started the buyback request.

Dealer also called me today to say, we let it sit longer and it smoked more (I'm shocked, well not that shocked). They also opened a case with ford customer care. It's almost like I knew what I was talking about. I won't hold my breath for an apology from the tech or the dealer.
Click to expand...
you would happen to have that number you called for Ford Corp would you my dealer ship said that i needed a new engine then kept my car for 2 months called me said for said that was normal for it to smoke that i didn't need a new engine now having trouble with the powertrain. lol only have 14000 miles on it.
 

OP
B

bosephbarking

Member
U.S. Air Force Veteran
Thread Starter #18
Messages
136
Reactions
86
Points
27
Location
GA
Vehicle
2023 Explorer ST
Thread Starter #18
(800) 392-3673
 

You must log in or register to reply here.

Explorer ST Posts



Top