This started about a week ago. When I start my Explorer the radio is turned off even though I never turn it off. And today when it done it I had no sound after turning it on. After doing a soft reset the sound did come back. And I am up to date with version 23188. Has any one else had this happen with the latest Sync software?
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A New Sync Issue
- Thread starter Dale5403
- Start date
Had it happen once on a change from FM to USB. 23188 Update installed. Pulled over and restarted no issues since.
I'm convinced every one of these vehicles has an electrical Gremlin hiding somewhere behind the dash that just likes to take a peek at the world at one time or another. If you haven't seen yours yet, just be patient.
I'm convinced every one of these vehicles has an electrical Gremlin hiding somewhere behind the dash that just likes to take a peek at the world at one time or another. If you haven't seen yours yet, just be patient.
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.
Mine just started having issues last week, I havent' made any changes to it, etc. but here's what I've noticed:
Only 1/2 of the Map Screen loads in Map mode, in the Home mode, you only get the name of the road with no "map- This happens about 50% of the time.
All of my Map history/saved locations are gone.
It "lost" the connection to my WiFi- I reconnected it successfully and when I turned the vehicle off and back on, it had lost the WiFi into and was not connected, it will not stay connected.
The radio defaults to Sirius Channel 0 "SID" OR it will default to an FM channel (even when I've had it on a Sirius channel when I turned the vehicle off).
Voice Commands are working about 50% of the time.
Contacts aren't downloading about 50% of the time.
I have Version 3.4 Build 22251.
Having read people with similar issues, it seems it could possibly be a defective APIM module?
Note that it's going to the dealer for the Rear Axle Bolt and Rear Camera recall on 4/4, so I'm hoping they can fix this issue also.
Any suggestions would be appreciated as this is maddening
Only 1/2 of the Map Screen loads in Map mode, in the Home mode, you only get the name of the road with no "map- This happens about 50% of the time.
All of my Map history/saved locations are gone.
It "lost" the connection to my WiFi- I reconnected it successfully and when I turned the vehicle off and back on, it had lost the WiFi into and was not connected, it will not stay connected.
The radio defaults to Sirius Channel 0 "SID" OR it will default to an FM channel (even when I've had it on a Sirius channel when I turned the vehicle off).
Voice Commands are working about 50% of the time.
Contacts aren't downloading about 50% of the time.
I have Version 3.4 Build 22251.
Having read people with similar issues, it seems it could possibly be a defective APIM module?
Note that it's going to the dealer for the Rear Axle Bolt and Rear Camera recall on 4/4, so I'm hoping they can fix this issue also.
Any suggestions would be appreciated as this is maddening
That’s a known bad software version with lots of problems. Many have updated to the current version and it has cleared up their issues. For some it required a hardware replacement.
I would update manually (usb) and see if that improves things before I even visited a dealer.
Sent from my iPhone using Tapatalk
I would update manually (usb) and see if that improves things before I even visited a dealer.
Sent from my iPhone using Tapatalk
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Thread Starter
#15
23188 is the newest version and should solve your issues. As @Cruising68 said update manually using a USB.
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https://www.ford.com/support/how-to...-i-install-sync-updates-using-a-usb-or-wi-fi/
USB seems to be more reliable.
Sent from my iPhone using Tapatalk
USB seems to be more reliable.
Sent from my iPhone using Tapatalk
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