- Messages
- 40
- Reactions
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- Points
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- Location
- New Hampshire
- Vehicle
- (2) 2021 Explorer ST (White & Carbonized Grey)
I'll probably try to open a support case about this but I figured I'd ask the explorerst.org brain trust as well....
I've consistently had issues with the TDN app and RTD+, particularly with reading the vehicle; fails 100% of the time with the stock tune, and syncing files; which is 50/50 with tune files and currently 100% failure rate with a current datalog.
I went out early this morning and after several attempts, managed to get a full 3rd gear pull done in each drive mode (for a DMS tune) in a single datalog session. Now I can't get it to sync the file to Tuning Central . I've restarted (disconnect/reconnect) the RTD+, rebooted my phone, cleared the cache on the TDN app, etc. It says it's getting files from the RTD+ then stops transferring and fails.
I've tested without bluetooth audio playing as well as disconnecting all other bluetooth devices from my phone during the sync and it just won't go. I've tested with WiFi at home (strong signal, symmetrical gigabit internet) and 5G cellular (speedtest showed 100Mbps or better upload and download). I think I'm doing everything right, but...
I've consistently had issues with the TDN app and RTD+, particularly with reading the vehicle; fails 100% of the time with the stock tune, and syncing files; which is 50/50 with tune files and currently 100% failure rate with a current datalog.
I went out early this morning and after several attempts, managed to get a full 3rd gear pull done in each drive mode (for a DMS tune) in a single datalog session. Now I can't get it to sync the file to Tuning Central . I've restarted (disconnect/reconnect) the RTD+, rebooted my phone, cleared the cache on the TDN app, etc. It says it's getting files from the RTD+ then stops transferring and fails.
I've tested without bluetooth audio playing as well as disconnecting all other bluetooth devices from my phone during the sync and it just won't go. I've tested with WiFi at home (strong signal, symmetrical gigabit internet) and 5G cellular (speedtest showed 100Mbps or better upload and download). I think I'm doing everything right, but...
- Is there anything else I can try before contacting ZFG or HPTuners?
- Can I get an existing datalog off the RTD+ with my laptop? My searches give results on how to datalog with VCM Suite which is entirely different.
- Is the RTD3 worth considering as an upgrade? If so, would I need new credits if I'd be tuning the same vehicle?
- Is there ANY benefit to the MPVI3 if I don't plan to be writing my own tune files?
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unfortunately I am up here dealing with the Boeing union strike so no custom tunes until monies start flowing normally again. Excited just to see the COBB maps in work tho! Installing tomorrow.
