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Check the SYNC version you are running. The newest is 23188 and it solved a lot of issues caused by 22251

You don't need a scan tool to do this. https://www.brakeandfrontend.com/quick-answer-electronic-parking-brake-deactivation-procedures-ford-vehicles/

https://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?variantid=8914&languageCode=en&countryCode=USA&Uid=G2246222&ProcUid=G2243071&userMarket=usa&div=f&vFilteringEnabled=False&buildtype=web

I to reset the BMS about 3 months ago. Since doing that Mine has been working as it should including the ASS working. Some will see that as an issue but it tells me that resetting the BMS helped. Right now my battery is getting clost to 5 years old.

I doubt much changed. Not worth paying for in my opinion. i choose to use Google maps.

I doubt it is a DIY repair. An auto glass shop would need to do I am sure.

I have my doubts that a sheet of plywood will fit in any SUV. Sounds like he needs a long bed pickup.

I'm sure that the 3.31 rear end was for the Platinum. The ST has the 3.58 That Ford Pro site also says it has a limited slip rear end which is wrong as the ST has has an open rear end.

Welcome to the forum. The nice thing with a 2020 it has it all.. And the members here will be happy to help you spend your money. :D