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I would update it to the newest version which is 23188. This one is pretty solid and has solved a lot of issues the prior one caused.

Is your SYNC on the newest software? 23188

Forum rules require pictures in the for sale section.

That sucks. Hope he has insurance. Good luck.

You could try disconnecting the negative battery terminal for 10 or 15 minutes to see if it resets any thing. Here is a link to trouble shooting the problem to see that is any help. https://www.foexplorer.com/ford_explorer_diagnosis_and_testing_parking_rear_and_license_plate_lamps-1080.html

What I find funny is I had no issue before this update. But maybe it's my turn.

Rear sway bar would be good and rear toe links.

I think you must mean wheel hop. If so the Steeda bushing kit is a good start.

This started about a week ago. When I start my Explorer the radio is turned off even though I never turn it off. And today when it done it I had no sound after turning it on. After doing a soft reset the sound did come back. And I am up to date with version 23188. Has any one else had this...

I don't care at all. Would you?

Mine is off about 1/2 MPG. It can be adjusted but I've never bothered to. Really doesn't bother me as long as I know how much it is off. Check this thread if you want to change yours. https://www.explorerst.org/threads/inaccurate-mpg-adjustment.4387/

Thanks GearHead, you gave me a good laugh this morning.

So a new pain is the butt.