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Pretty sure that will fix it. Don't forget to upload the xml file that was created on the flash drive to Ford so they show the correct version that you are on.

Have you updated SYNC software to 23188 that Ford released recently?

No Recalls either!

I'm not sure. It was just a hunch.

Did you check to see if it would update OTA?

Way to persevere. [cheers]

Welcome.

That is the way to do it. Just make sure you don't try to open the xml file.

Open the folder file. It should be in there.

Don't forget to find the xml file on your flash drive. Then upload it to the Ford Owners site to show that you are up to date,

Welcome to the forum.

Does your Explorer show 23188? If so have you checked your flash drive to see if you have the xml file on it. It would be in the SyncMyRide folder there.

If it was me, I would take one extra step and download it from Ford again. Just in case there is an issue there. For me that download did not take very long. And you can an keep this in mind. Several people have reported doing the update over the air if you have a good internet connection where...

I don't recall how long but it was much longer than that. The total install time was 20 to 30 minutes.

I would hang onto that email. It should give proof if any thing goes wrong for you. Good luck.

To quote Clint Eastwood. "A Man's got to know his limitations."

This is a SYNC update, not a camera fix.