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Newest update: finally got ahold of ford customer service, they are covering/reimbursing our out of pocket expenses for the rental and also starting the buy back process. Apparently from our point of contact we can use any of the 3 states lemon law conditions for a buy back. We currently qualify...

Nope, still no update on the issue with ours.

So who’s ready for the latest update? Well here it is. So we called ford customer service, and as it turns out we had to be put on a list for the regional manager to call us because this is a big issue that they’re aware of (2020 explorer issues in general). Also some more news I found out, is...

Not yet, that’s the plan for Monday. We fall into a huge grey I believe. Only because we purchased (signed contract) in Nevada, registered in Florida and currently reside in California. I’ll be sure to update as I get new information.

We already purchased the extended warranty, maintenance plan, pretty much everything. I’m active duty military, and whenever I go on deployment i wanted my wife to not have to worry about a thing being covered. But it’s at a point where even if/when we get it back, we don’t trust that the...

Update #3: kind of vague because our service rep went home before we got an update. But what I got from another service rep is that programs and sensors got looked into, everything came back operational but still no resolution to our issues. Yet another message was sent into “big ford tech reps”...

Update #2: Dealer performed drain, fill and bleed and checked all harnesses then took it on another test drive. With a “data logger” hooked up they found some things. The thermostat is opening up at 160* (operating temperature is around 190*), and rapidly cooling the motor. The coolant...

Ha... well the dealers near me don’t do loaners, we’ve a rental covered under our warranty, but it only covers $30 a day. That is not enough for a comparable sized rental, so we are paying out of pocket for a correct sized rental for our family. We also almost had to pay extra on towing because...

Update: first response from tech reps/“big ford”, drain, fill and bleed entire cooling system and check connections and harnesses. Response wasn’t received til almost close of business. Probably won’t hear anything new til tomorrow. More news to come, stay tuned.

Got a call saying all physical checks were good to include levels, pressure checks and a test drive. Dealer made a call to their tech reps/support, whoever they are, “big ford”. They are thinking it maybe some sort or relay/sensor/computer issue, we are now on to electrical issues for the...

Well boys and girls, it happened again, less than 2 weeks later we get another check light for “low coolant temp”. Exactly how our overheating issue started last time. Car is towed to the dealer twice within a month. This thing is getting really close to a lemon. We have to drive cross country...

Electric leaf blower for the nooks and crannies, then I have turtle wax spray wax and dry, wax as you dry. Works wonders, no water spots and gives a light layer of protection.

Lower. Looking for hopefully some fully adjustable coil overs, upgraded sway bars and front strut tower brace. You know, to go along with the power upgrades.

Just over 9k on ours, average about 18 with mixed city/hwy and idle time. No eco mode or start-stop (always turn it off every time we get in the car) all normal and sport. My wife is also not light footed either, she loves the performance aspect of her ST.

Considering it’s almost at the 8 week mark with no update, looks like we are still waiting. Yea it’s a brand new gen and we’re gonna be waiting for everything, even oem replacement parts. I can’t wait tho, definitely looking forward to modding.

I live in California, but my wife loves her ST too much to be without it for that significant of a time just to get a free intake lol.

Alright, so we were able to pick up the car from the dealer today. The over heating issue was resolved. The thermostat was replaced, and was the cause of the “dissimilar head temp”. However in the process of replacing the thermostat the technician cracked the intake air box. It was temporarily...

If something gets figured out post the fix. Once we get ours back we may look into getting that fixed. Ours is in the shop now for overheating and possible damage from the over heating. These are brand new cars and a brand new generation so things are expected to go bad, but still sucks none the...

Our ST recirc does the same thing, I read in the manual something along the lines of “the car adjusts it for optimization of current setting” whether it’s temperature, fan speed, vent direction (ie dash, feet, defrost). I obviously could be wrong, but I know my truck, 19 ram 1500, will pretty...

So we were taking the ST to the dealer on Tuesday the 31st for a service and some recall inspections when it went south. I was following my wife (me in my truck, her in the ST) driving down the hwy when all of sudden she jumps on to the shoulder with a quickness. The car was overheating, like...