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Do you have the newest version of SYNC loaded? It should be version 21194. That might be the issue with Travel Link not working.

800-392-3673 is the number for customer service. I've used it for some minor things and didn't have great luck but it's worth trying.

Check page 261 in the owners manual. That tells how to turn it on or off.

Version 21194 is the latest I've seen and that has been out for a while now. https://www.explorerst.org/threads/sync-build-21194-is-released-by-ford.2411/

If it was me I would contact ZFG for piece of mind. They should know better than anyone.

Here's the link. https://www.stsuvexperience.com/index.php/ford-explorer-st-suv-experience/

That's what I thought also. But it was the only video I found.

Here is a video. Looks doable, just not easy.

Not much info but I did find this. TSB Number: SSM 49953 NHTSA Number: 10199506 TSB Date: July 12, 2021 Date Added to File: August 2, 2021 Failing Component: Engine And Engine Cooling...

What kind of radio problems?

+1 I find his posts very informative and at times entertaining.

The one downside of the hitch mounted rack is that access to the rear cargo area could be kind of a pain.

Welcome to the forum. Here is link to a counsel cover one member used. It looks pretty nice. https://www.ebay.com/itm/313659453582

Not that i have seen.

It sucks for sure. I hate doing that hard reset. Have a hard time getting it back the way I want it. I've done the soft reset mutiple times to see if I can avoid that hard reset. Had it work a few times.

The GPS issue happens to other products also. When I still used a Garmin it would happen once in a while. Even had it happen on my phone with Google maps.

When I had that happen to me I used the soft reset and it restored the GPS. No change to your settings that way. Not sure if it would solve the other issues but worth trying.

The Uhaul car trailer has surge brakes so no need for a brake controller. You don't need a weight distributing hitch but when loading just make sure the car is well balanced front to back. To far forward and the rear of the Explorer will sag to much and if to far back you could have problems...

Here is one that fits. https://www.amazon.com/ECOGARD-XC11829C-Filter-Activated-Eliminator/dp/B08RGBW1MV/ref=sr_1_2?dchild=1&qid=1634848948&s=automotive&sr=1-2&vehicle=2020-54-663-973--9-6-6-24302-4377-1-1-6201-152-6&vehicleName=2020+Ford+Explorer

Have you seen what Unbroken has done to his ST?