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All American in Point Pleasant NJ. Bought the car from their Old Bridge dealership and Bought a Bronco from them directly last year.

Still nothing from dealer and put in 2nd call to corporate about my case number. i was promised a call back by end of day.... #Ford pissed

She didn’t sign anything because it was a simple oil change, and to inspect for whatever the source of the noise was. They were instructed to call me and let me know what repairs were required. They did not do that, and in fact, they even stated that customer complains of leak in engine, which...

She brought it in for an oil change and to fix the noise coming from the rear axle. No signature on anything, Instructions to call me on anything...

I did consult an attorney and it is a tough road, but I will make as much noise as I can.

It's about the market value and reliability of a car my wife will be in.....

Here is the body damage

On Tuesday July 23rd my wife took our 2021 Explorer ST to or local Ford dealer for a scheduled service. She also asked them to diagnose and repair a clanking noise in the back end of the car which occurs when the vehicle is put in reverse and then back to drive. We had previously mentioned this...