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Per our conversation, you said a friend bought the system and no longer needed it since they were receiving another system from another company. You then received the system shipped from California second-hand. I never asked for proof of purchase simply if you could send me a picture showing...

Never once said we would not replace the part.

Hi Joseph, Not only did I respond and offer to ship you a replacement you denied even providing proof this was even happening to initiate the replacement. Then via our conversation OVER THE PHONE, you let me know you received this system second-hand for FREE! I stand behind our product and...