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2025 Infotainment System Questions

Jeff98

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#1
I picked up my 2025 Explorer ST (came from a 2021 ST), so far a positive experience, except for interacting with the new Infotainment screen. Has anyone had any luck/insight with the following:

1. If running Waze under google apps, can it be displayed on the Main screen?
2 if running Waze under Android Auto can that be displayed on the main screen, it seems to show the next direction but not the Waze screen?
3. When running android auto, it seems the radio control buttons are not able to change the station on Sirius.

It seems like we should be able to use parts of each system at the same time.
 

Tim1515

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Charlotte, NC, USA
Vehicle
2025 Explorer ST
#2
Did you get it figured out? I have a 25 ST but run Apple car play. When in car play, my Waze takes up the entire main screen. The only problem I'm having is a 2-3 second lag on audio through Apple car play.
 

tubette01

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North Dakota
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2025 Ford Explorer Platinum
#3
I have a 25 Platinum, and mine keeps disconnecting CarPlay. Will connect via Bluetooth to my phone, but refuses to connect via the app. I keep having my phone and the vehicle "forget" each other, but nothing is seeming to work. Thoughts? It's super frustrating. My 21 Bronco Sport was finicky with Bluetooth, so I would connect it with a cord, but that doesn't seem to be an option with the 2025.
 

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St. Louis
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2021 Explorer ST
#4
Hard reset your whole system.
 

tubette01

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North Dakota
Vehicle
2025 Ford Explorer Platinum
#5
Did you get it figured out? I have a 25 ST but run Apple car play. When in car play, my Waze takes up the entire main screen. The only problem I'm having is a 2-3 second lag on audio through Apple car play.
I have a 25 Platinum, and mine keeps disconnecting CarPlay. Will connect via Bluetooth to my phone, but refuses to connect via the app. I keep having my phone and the vehicle "forget" each other, but nothing is seeming to work. Thoughts? It's super frustrating. My 21 Bronco Sport was finicky with Bluetooth, so I would connect it with a cord, but that doesn't seem to be an option with the 2025.
 

tubette01

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Location
North Dakota
Vehicle
2025 Ford Explorer Platinum
#6
Hard reset your whole system.
On the 2025? Any idea how to do that? The system is all new for this model year
 

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Location
Grimsby, ON, Canada
#8
Will be picking up my new 25-ST in a fortnight

I understand the owners/instruction manual is digital. I feel like the new infotainment system will be a bit of a learning curve.

What are chances of downloading a printable version of the instructions just for that?
 

Last edited:

dopot

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Flora, IL, USA
#9
Just picked up our 2025 ST yesterday. Didn't have the info with us for dealer to help with infotainment system. After setting up the Ford Pass app, we finally got Google Maps to show up on screen. Since the info system appears to be linked to our particular phones, does that mean that if you loan the car to someone else, they won't have navigation unless they go through the process we had to? It seems that if a linked phone is not in the vehicle, the infotainment system will not function. Hopefully, someone can explain how it works.
 

GearHead_1

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Utah
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Exploder
#10
I haven't looked on a 25, but Ford has always maintained a PDF version of the owner's manual online, they are printable, but they are very long, approaching 600 pages.
 

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Location
Virginia
#11
Just picked up our 2025 ST yesterday. Didn't have the info with us for dealer to help with infotainment system. After setting up the Ford Pass app, we finally got Google Maps to show up on screen. Since the info system appears to be linked to our particular phones, does that mean that if you loan the car to someone else, they won't have navigation unless they go through the process we had to? It seems that if a linked phone is not in the vehicle, the infotainment system will not function. Hopefully, someone can explain how it works.
My 25 will display Google maps with or without my phone connected. I was reading about this over the weekend, the 25 Explorer uses a full Google Automotive Services integration. So the base OS is Google Automotive OS and Ford is paying to license the additional maps, assistant, etc to be included.

Disconnect your phone entirely and toy around in the menus and you should be able to get maps to come up.
 

Messages
57
Reactions
31
Points
17
Location
Virginia
#12
I picked up my 2025 Explorer ST (came from a 2021 ST), so far a positive experience, except for interacting with the new Infotainment screen. Has anyone had any luck/insight with the following:

1. If running Waze under google apps, can it be displayed on the Main screen?
2 if running Waze under Android Auto can that be displayed on the main screen, it seems to show the next direction but not the Waze screen?
3. When running android auto, it seems the radio control buttons are not able to change the station on Sirius.

It seems like we should be able to use parts of each system at the same time.
I can display Waze under either scenario. Make sure you've gone through the in-car setup pages for Waze. I have Waze running on the main screen and Google Maps displaying on the instrument cluster simultaneously when I want.
 

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Location
JAX, FL
Vehicle
25 Explorer ST & 21 F150 PB
#13
When in AA, I can see Google in the IC and either Waze or Google in the center stack. When selecting Waze, it just shows the icon in the IC.

When in native mode, I can see Google in the IC and Waze or Google in the center stack. This is the only way to see both for me, but it requires Waze to be full screen in the center stack.

I cannot get Waze to show in the IC even with the app downloaded to the native system.
 

OP
J

Jeff98

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Thread Starter #14
I had Waze working on the Built-in apps, but now everytime I start it I get an Oversized Vehicle Error. Anyone else getting this?
 

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Location
St. Louis
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2021 Explorer ST
#15
I am also receiving this error icon after the app worked for a couple weeks.
 

Messages
98
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108
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Location
JAX, FL
Vehicle
25 Explorer ST & 21 F150 PB
#16
When in AA, I can see Google in the IC and either Waze or Google in the center stack. When selecting Waze, it just shows the icon in the IC.

When in native mode, I can see Google in the IC and Waze or Google in the center stack. This is the only way to see both for me, but it requires Waze to be full screen in the center stack.

I cannot get Waze to show in the IC even with the app downloaded to the native system.
So I can get Google Maps to work in the IC (Map View) when Waze is running in AA ONLY if I have a destination being navigated to in the main center stack native Google Maps and then switch to AA.

If I cancel the navigation in native Google Maps center stack and then go back to AA, the map view becomes disabled in the IC. If I then set a location and click start, the IC maps come back. This seems like a bug.
 

Messages
4
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3
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Location
SC
Vehicle
2025 Ford Explorer ST
#17
Will be picking up my new 25-ST in a fortnight

I understand the owners/instruction manual is digital. I feel like the new infotainment system will be a bit of a learning curve.

What are chances of downloading a printable version of the instructions just for that?
You probably already have one of these, but if not here it is…
https://www.fordservicecontent.com/...geCode=EN&countryCode=USA&buildtype=web&div=f
 



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