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A New Sync Issue

Messages
76
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16
Points
7
Location
South Carolina
Vehicle
2022 Explorer ST
#21
How long does it take to update the sync via usb?
 

Messages
46
Reactions
32
Points
12
Location
College Park, Maryland
Vehicle
2020 ST
#23
Doing mine right now (23188) and going on an hour and a half...starting to get concerned. Previous update was 21020 by previous owner. I guess its a lot of new information?
 

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Dale5403

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Thread Starter #24
There has been several updates since 21020 so that may be why it's taking so long.
 

Messages
46
Reactions
32
Points
12
Location
College Park, Maryland
Vehicle
2020 ST
#25
Finally done. Anyone know what I can expect/noticeable changes in the interface?
 

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Dale5403

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Thread Starter #26
I never seem to notice a change. [dunno]
 

Messages
132
Reactions
28
Points
27
Location
Bridgewater, New Jersey
Vehicle
2022 Ford Explorer ST
#27
Mine just started having issues last week, I havent' made any changes to it, etc. but here's what I've noticed:

Only 1/2 of the Map Screen loads in Map mode, in the Home mode, you only get the name of the road with no "map- This happens about 50% of the time.
All of my Map history/saved locations are gone.
It "lost" the connection to my WiFi- I reconnected it successfully and when I turned the vehicle off and back on, it had lost the WiFi into and was not connected, it will not stay connected.
The radio defaults to Sirius Channel 0 "SID" OR it will default to an FM channel (even when I've had it on a Sirius channel when I turned the vehicle off).
Voice Commands are working about 50% of the time.
Contacts aren't downloading about 50% of the time.

I have Version 3.4 Build 22251.

Having read people with similar issues, it seems it could possibly be a defective APIM module?
Mine just started having issues last week, I havent' made any changes to it, etc. but here's what I've noticed:

Only 1/2 of the Map Screen loads in Map mode, in the Home mode, you only get the name of the road with no "map- This happens about 50% of the time.
All of my Map history/saved locations are gone.
It "lost" the connection to my WiFi- I reconnected it successfully and when I turned the vehicle off and back on, it had lost the WiFi into and was not connected, it will not stay connected.
The radio defaults to Sirius Channel 0 "SID" OR it will default to an FM channel (even when I've had it on a Sirius channel when I turned the vehicle off).
Voice Commands are working about 50% of the time.
Contacts aren't downloading about 50% of the time.

I have Version 3.4 Build 22251.

Having read people with similar issues, it seems it could possibly be a defective APIM module?

Note that it's going to the dealer for the Rear Axle Bolt and Rear Camera recall on 4/4, so I'm hoping they can fix this issue also.

Any suggestions would be appreciated as this is maddening

Note that it's going to the dealer for the Rear Axle Bolt and Rear Camera recall on 4/4, so I'm hoping they can fix this issue also.

Any suggestions would be appreciated as this is maddening
dam that must be a PIA !! Have the dealer update to the newest build number,I have heard alot of guys have stuff fix itself after the latest update...Good luck !
 

Messages
203
Reactions
79
Points
27
Location
Columbus, MT, USA
Vehicle
2022 Explorer ST
#28
I really didn't have much of an issue until I updated to 23188. Did so through USB. I then received intermittent blackouts of screen, radio silence, front camera inaccessible message on dash, and flashes of "XM subscription updated" message on the top of the screen when it flashes back online. Decided to look at updates available through Sync Menu via WiFi in the onscreen menu and it started to download file. Took about 40minutes or so and let it do it's thing. So far no screen glitching out but on every startup I get a mail icon in top right screen that upon clicking through confirms the SYNC software update of 3.4.23188_PRODUCT that I had already done through USB. So that is nice :confused: 20240314_123642.jpg 20240319_123556.jpg 20240319_123603.jpg 20240319_123813.jpg
 

Messages
2
Reactions
0
Points
1
Location
Powhatan, Virginia
Vehicle
2020 Explorer ST
#29
You’re welcome. Definitely some great info here! Hopefully it resolves your issues.


Sent from my iPhone using Tapatalk
What is the minimum size thumb drive needed to upgrade this way? Mine won't do anything via wifi.
 

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Dale5403

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Location
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Thread Starter #30
What is the minimum size thumb drive needed to upgrade this way? Mine won't do anything via wifi.
I'm using a 32GB. A 16 would work for most of the updates.
 

Messages
46
Reactions
32
Points
12
Location
College Park, Maryland
Vehicle
2020 ST
#31
I was able to use a 8 GB for the most recent update (23188).
 



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