Need Some Guidance:
I couldn’t find any thread with this issue.
I’m at the point now where I’ve wasted almost 2 months and now I’m gonna have to charge back the order and find some different coil lovers.
I understand this may take some timebut you have to communicate with your customer, especially when you have taken their money.
The right thing to do would be to send an update every few weeks, especially if you’re going past the stated build time.
It shows 4 to 5 week build time on their website currently. If they were so backed up, they shouldn’t be taking any further orders right now
It’s worth mentioning that all the other vendors and companies I’ve dealt with in the explorer ST galaxy have been amazing.
Anyone else experiencing this issue?
I couldn’t find any thread with this issue.
I’m at the point now where I’ve wasted almost 2 months and now I’m gonna have to charge back the order and find some different coil lovers.
I understand this may take some timebut you have to communicate with your customer, especially when you have taken their money.
The right thing to do would be to send an update every few weeks, especially if you’re going past the stated build time.
It shows 4 to 5 week build time on their website currently. If they were so backed up, they shouldn’t be taking any further orders right now
It’s worth mentioning that all the other vendors and companies I’ve dealt with in the explorer ST galaxy have been amazing.
Anyone else experiencing this issue?