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Camera Recall

Messages
168
Reactions
64
Points
27
Location
Iowa
#21
Reset all of them, see if it goes away or re appear shortly.
Maybe it just a glitch in the Matrix
I have.. and while they don't immediately return. Eventually they do. :/
 

Messages
46
Reactions
36
Points
12
Location
Ohio City, OH, USA
#22
have not got anything in the mail but my Ford app has a big red flashing warning about the recall.
 

Messages
168
Reactions
64
Points
27
Location
Iowa
#24
Thankfully the work at the dealership to resolve the recall didn't take too long. A software update w/ a new module (not sure where it physically resides now) and the issue is resolved. Now, I just need my hail damage repaired. :)
 

Messages
2
Reactions
0
Points
1
Location
Three Rivers, MI, USA
#25
I’m slightly annoyed at my dealer about this, I had been having issues before the recall with my cameras. I actually had it in to have it looked at earlier this year and they told me it was a software update. Lo and behold it didn’t fix the problem. I’ll be curious to see if the recall actually fixes the problem.
 

Messages
40
Reactions
19
Points
2
Location
Dallas, TX, USA
#26
P
I’m slightly annoyed at my dealer about this, I had been having issues before the recall with my cameras. I actually had it in to have it looked at earlier this year and they told me it was a software update. Lo and behold it didn’t fix the problem. I’ll be curious to see if the recall actually fixes the problem.
Module needs to be replaced.
 

Messages
409
Reactions
113
Points
37
Location
Toronto, ON, Canada
#28
Oh this is more encouraging. I was on another thread regarding the camera where it was said that the software update alone does not fix the issue.
I will notify the dealer just to be sure that the module also needs to be replaced.
Tks.
 

DougD

New Member
Messages
11
Reactions
3
Points
2
Location
Niagara-on-the-Lake, ON, Canada
#29
I had the update to address the rear camera "Blue Screen" malfunction in reverse. It was intermittent (50%) of the time when I took it in. After I got it back it was better for two weeks or so but I'm right back to where I was. Perhaps it needs a new module to go with the software update? Apparently there is a solution coming but will it outline what we are doing now or something new. Again....Where is Ford on this??? Perhaps someone from Engineering needs to join this forum.
 

Jaba85

New Member
U.S. Marine Veteran
Messages
4
Reactions
1
Points
2
Location
Bronx, NY
#30
Been having problems with my backup camera as well. Went to the dealer and they updated the software twice now and every time they give my vehicle back, a few minutes into driving and the blue screen appears again. I'm really close to fixing it myself. I've seen corrosions on the previous models, where water sips into the camera and flows down to the connector. I also checked my vin if my vehicle has any recalls and NADA.
 

Messages
40
Reactions
19
Points
2
Location
Dallas, TX, USA
#31
Been having problems with my backup camera as well. Went to the dealer and they updated the software twice now and every time they give my vehicle back, a few minutes into driving and the blue screen appears again. I'm really close to fixing it myself. I've seen corrosions on the previous models, where water sips into the camera and flows down to the connector. I also checked my vin if my vehicle has any recalls and NADA.
Camera has only one connector, looks like bnc.
I took mine off and cleaned it out, made sure it fit snug and then reset the camera module with Forscan.
Hasn't happened again.
 

Messages
82
Reactions
31
Points
17
Location
New York, NY, USA
#32
Just had mine taken in to the dealer for this fix. Immediately got the blue screen again same day. This is really pathetic that the dealer can't fix this, 2nd time already. Wonder if it qualifies for a lemon law return.
 

Messages
357
Reactions
194
Points
37
Location
Ashburn, VA
Vehicle
2020 Explorer ST
#33
Camera has only one connector, looks like bnc.
I took mine off and cleaned it out, made sure it fit snug and then reset the camera module with Forscan.
Hasn't happened again.
Thanks for posting this. How do you get access to the connector?
 

Messages
40
Reactions
19
Points
2
Location
Dallas, TX, USA
#35
Just had mine taken in to the dealer for this fix. Immediately got the blue screen again same day. This is really pathetic that the dealer can't fix this, 2nd time already. Wonder if it qualifies for a lemon law return.
100% on that the module needs to be replaced.
 

Jaba85

New Member
U.S. Marine Veteran
Messages
4
Reactions
1
Points
2
Location
Bronx, NY
#36
Camera has only one connector, looks like bnc.
I took mine off and cleaned it out, made sure it fit snug and then reset the camera module with Forscan.
Hasn't happened again.

I took mine off and cleaned it, used contact cleaner and dielectrric grease but didn't reset since I don't have the adapter. It worked for a few hours but it still pops up here and there. Not the same as before. Hopefully the adapter arrives before Thanksgiving.
 



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