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Door keypad issue
- Thread starter Jgrabina
- Start date
So after the keypad shutdown again after just a few days I decided I would test the 14 day everything shutdown. Exactly 14 days to the minute after the last time I used the car I got a Ford Pass notice saying all remote access was disabled and those icons were gone. Then with the key fob in my pocket the door did unlock when I touched the handle, and then after I activated the car the remote features returned along with the keypad. Just something to know.
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So after not using my ST for six days, the keypad shut down again. This time by accident and experimentation I found the keypad still works but the numbers just do not light up to show where they are. If you really need this feature in that situation a small paper template could be made for your wallet, or maybe some other method. Just glad to know it still works, if only hidden.
What is the setting that allows you to lock the car up with the key fob in the car? I tried to do that and it keeps automatically unlocking (with double honk) when I go to close the door. If I remove the key fob, it'll lock, so it's definitely sensing the key fob and not locking. I tried going through the Sync settings and couldn't find anything.
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Thought this was important to add. If you leave your key in the car as many here do and the car goes into deep sleep mode, you cannot unlock it with the app or door keypad. Mine went into deep sleep after 5 days. Waiting on roadside assistance now. 2020 MY with 20k miles. Would be nice if Ford at least gave me a heads up before they shut me out.
See post #13 here.
https://www.explorerst.org/threads/st-key-fob.5024/#post-66856
Just be aware that if the car is not used for five days the door keypad will shut down and cannot be used. Also after two weeks the modem will shut down and the phone access cannot be used. It can also be earlier than two weeks if it decides to do the battery save thing early, or if it receives a modem update. I have seen all these things. At that point the only way into the locked car is with the key fob.
https://www.explorerst.org/threads/st-key-fob.5024/#post-66856
Just be aware that if the car is not used for five days the door keypad will shut down and cannot be used. Also after two weeks the modem will shut down and the phone access cannot be used. It can also be earlier than two weeks if it decides to do the battery save thing early, or if it receives a modem update. I have seen all these things. At that point the only way into the locked car is with the key fob.
I would use the spare, except my wife has the spare and she's further away than roadside was. Just trying to make people aware that leaving keys in the car can create a problem. I saw the post on how deep sleep mode is supposed to work. I'm sharing my experience with it. It definitely only sat 5 days. The battery didn't seem at all weak when I cranked it up after roadside opened it. I'll get the battery tested when I get the opportunity. I'll definitely at least keep the valet key somewhere else.
Sorry to hear about your bad luck. My wife and I only take the keys to the vehicle we are currently driving and leave the others in the cupboard. Each set has a house key, a key fob, and/or car key. Since you are leaving the fob in the vehicle, you could remove the door key from the fob and keep it in a handy spot for such situations.
Did you try the app on your phone? Did it say it was in deep sleep? Five days is the exact amount of time for the keypad to shut down. That is not deep sleep mode and the phone access would still work. Having said that, it is certainly possible a battery problem also caused deep sleep but the two are not related.
