• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Ford Explorer ST Vehicle Order Tracking

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
This is my first time ever ordering a new car. Curious, how long is car prep from the dealers once the car arrives? Anyone know the logistics of that process?
 

Messages
499
Reactions
278
Points
67
Location
Davidson County, NC
Vehicle
2021 ST
This is my first time ever ordering a new car. Curious, how long is car prep from the dealers once the car arrives? Anyone know the logistics of that process?
In our case, the vehicle arrived one afternoon. Since my wife had never seen one, I took her to the dealer for a look just before closing time. They put it in front of the store for her preview, still not prepped. They had it prepped it and performed the required rear camera recall so that we were able to complete the purchase the following afternoon.
 

Ramairgt1

Member
U.S. Marine Veteran
Messages
88
Reactions
43
Points
17
Location
Georgia
So I did the shipping company search and United Road was the only one that had information for my VIN on their website.
I went ahead and contacted them and this is their reply:

"I took a look into this order, but we aren't the ones Delivering this one. While you can look up the VIN in our system and find this order, it likely appears blank or marked as "Inactive". When Ford wants a vehicle moved, they create an Inactive order in the system of every carrier they use but only actually turn on the one order once they pick who moves it. Since ours is still Inactive and hasn't been touched since the 15th, it's very likely we aren't the carriers for this one. I would recommend talking to the dealership who you bought this from and have them reach out to their Ford Rep, as they should know who will be Delivering this unit."

I did a search again this morning and now it shows up on palsapp as well. I'll reach out to them to see what they say.
 

Messages
32
Reactions
14
Points
2
Location
Philadelphia, PA, USA
We’ll I just received an email from United road. Kind of confusing but it has a delivery time stamp of 8am this morning. It’s not supposed to arrive until the earliest of 12/16. I tried to activate my Ford app on the vin and it’s now pending and asked me to confirm via the touchscreen. I’m gonna do a drive by the dealer and see if it’s actually there. More to come!
 

Messages
46
Reactions
22
Points
2
Location
Huntersville, NC, USA
We’ll I just received an email from United road. Kind of confusing but it has a delivery time stamp of 8am this morning. It’s not supposed to arrive until the earliest of 12/16. I tried to activate my Ford app on the vin and it’s now pending and asked me to confirm via the touchscreen. I’m gonna do a drive by the dealer and see if it’s actually there. More to come!
Weird! My car is still showing in production, but the VIN does pull up on the United Road website. I still can't register so I'm guessing it hasn't been delivered yet, but mine is like yours and has a tentative delivery of 12/17.
 

Messages
32
Reactions
14
Points
2
Location
Philadelphia, PA, USA
Weird! My car is still showing in production, but the VIN does pull up on the United Road website. I still can't register so I'm guessing it hasn't been delivered yet, but mine is like yours and has a tentative delivery of 12/17.
:( well I did not see it. Oh well. I guess they time stamped it
Weird! My car is still showing in production, but the VIN does pull up on the United Road website. I still can't register so I'm guessing it hasn't been delivered yet, but mine is like yours and has a tentative delivery of 12/17.
on second look, the time stamp may be when they marked it delivered to them. It does show its coming up with an f150 and a mustang. Idk but still exciting to see changes!
 

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
We’ll I just received an email from United road. Kind of confusing but it has a delivery time stamp of 8am this morning. It’s not supposed to arrive until the earliest of 12/16. I tried to activate my Ford app on the vin and it’s now pending and asked me to confirm via the touchscreen. I’m gonna do a drive by the dealer and see if it’s actually there. More to come!
Yeah it’s probably arrived to the trucking place and now off the train. You’re close!
They’re taking their good old time with mine lol still no updates so not looking like today to get it. Tomorrow is always another day!
 

Messages
341
Reactions
116
Points
37
Location
Oregon
Are these 2022 models that are supposed to be arriving soon?
 

Messages
32
Reactions
14
Points
2
Location
Philadelphia, PA, USA
Yes. I
Are these 2022 models that are supposed to be arriving soon?
believe some may have already been delivered or will be in the week. To my understanding the second week in November they started production and mine was built in the third week of November.
 

Messages
92
Reactions
30
Points
17
Location
Michigan
Well guys and girls - my wait is over!

it was delivered to the dealer yesterday, prepped and picked up today. It’s a fun ride already. Trying to lay off the throttle a bit until she gets some miles on her. :sneaky:

It was a long wait. Late July till now. A couple weeks earlier on the order and I think it would have been a 21.

Anyway, hope you all take delivery soon and enjoy em!

E5839ADE-43AF-4389-9DBB-E824FE9BE10F.jpeg
 

Last edited:

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
Well guys and girls - my wait is over!

it was delivered to the dealer yesterday, prepped and picked up today. It’s a fun ride already. Trying to lay off the throttle a bit until she gets some miles on her. :sneaky:

It was a long wait. Late July till now. A couple weeks earlier on the order and I think it would have been a 21.

Anyway, hope you all take delivery soon and enjoy em!

View attachment 8725
That’s so awesome! Congratulations! She’s a beaut.

I hear you on the laying off part lol. I’m gonna want to lay into it big time but I know we should let them break in a bit.
 

Messages
31
Reactions
10
Points
2
Location
North Dakota, USA
Well guys and girls - my wait is over!

it was delivered to the dealer yesterday, prepped and picked up today. It’s a fun ride already. Trying to lay off the throttle a bit until she gets some miles on her. :sneaky:

It was a long wait. Late July till now. A couple weeks earlier on the order and I think it would have been a 21.

Anyway, hope you all take delivery soon and enjoy em!

View attachment 8725
Congrats!! I'm in the same situation - late July original order (glad it ended up being a 22 though) and waiting for shipment now. Seeing someone on here actually get theirs is making me super excited for mine to arrive! It's gonna be so hard to take it easy when it gets here. :)
 

Messages
341
Reactions
116
Points
37
Location
Oregon
Which states are they getting delivered to?
 

Messages
32
Reactions
14
Points
2
Location
Philadelphia, PA, USA
My post above was incorrect. UnitedRoads sent me an email with information yesterday saying it was shipped. They sent another email today with a shipment also going to my dealer but this time it had all different vehicles. I looked at the vin on what I thought was mine and it is not. I guess they send emails every morning for shipments to the dealer where your expected to receive it… guess I’ll keep waiting.
 

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
My post above was incorrect. UnitedRoads sent me an email with information yesterday saying it was shipped. They sent another email today with a shipment also going to my dealer but this time it had all different vehicles. I looked at the vin on what I thought was mine and it is not. I guess they send emails every morning for shipments to the dealer where your expected to receive it… guess I’ll keep waiting.
Yeah I also received an automatic email from united about 3 vehicles delivered to my dealer this morning. But didn’t include my vehicle.
 

Messages
84
Reactions
18
Points
7
Location
NJ
Yeah I also received an automatic email from united about 3 vehicles delivered to my dealer this morning. But didn’t include my vehicle.
Using the desktop version of United's site, i can actually see all the vehicles that have been delivered by united to our dealer... I only see 1 2022 vehicle in the last month, and it was a F350... but they did get a few 2021 Explorers delivered recently. Looks like there are a couple 2022's awaiting pickup at the yard, but I dont see any green ones. (but... they have my Grey listed as Light blue on their site... so who knows).
 

st8

1000 Post Club
Messages
1,071
Reactions
476
Points
212
Location
Bel Air, MD, USA
Using the desktop version of United's site, i can actually see all the vehicles that have been delivered by united to our dealer... I only see 1 2022 vehicle in the last month, and it was a F350... but they did get a few 2021 Explorers delivered recently. Looks like there are a couple 2022's awaiting pickup at the yard, but I dont see any green ones. (but... they have my Grey listed as Light blue on their site... so who knows).
Yeah I’m not sure how they decide what vehicles to deliver. For example, mine was available for pickup 11/24. Still pending pickup. Yet 2 broncos and a f150 was just delivered to Chapman this morning. These vehicles were available for pickup 11/30. Like what are they waiting on?? There is Iike 5 vehicles including mine that were sitting there before those 3, yet they were delivered before ours. No clue.
Mine is also listed as blue yet it’s grey.
 

Messages
341
Reactions
116
Points
37
Location
Oregon
Well guys and girls - my wait is over!

it was delivered to the dealer yesterday, prepped and picked up today. It’s a fun ride already. Trying to lay off the throttle a bit until she gets some miles on her. :sneaky:

It was a long wait. Late July till now. A couple weeks earlier on the order and I think it would have been a 21.

Anyway, hope you all take delivery soon and enjoy em!

View attachment 8725
Any differences with the 2022?
 

Gantell

New Member
Messages
21
Reactions
15
Points
2
Location
Raleigh, NC, USA
Well guys and girls - my wait is over!

it was delivered to the dealer yesterday, prepped and picked up today. It’s a fun ride already. Trying to lay off the throttle a bit until she gets some miles on her. :sneaky:

It was a long wait. Late July till now. A couple weeks earlier on the order and I think it would have been a 21.

Anyway, hope you all take delivery soon and enjoy em!

View attachment 8725
That looks great Congrats. I talked to my dealer and they say mine should be here by Dec 9.
 



Top