There is a service bulletin about defective front struts on certain 2023 Explorers. I replaced my front struts, rear shocks and all end links and hardware at 2000 miles on my own dime and had them installed as part of installing H&R lowering springs. That fixed the low speed clunking and its never came back in 6000 additional miles. This was before the SSM came out.
View attachment 26415
View attachment 26415