Folding over of the side runner brackets has happened to several of us. It happens when the tech swivels out the lift arms, not wondering or checking if there are brackets protruding down. Without those it would be acceptable to lift on the long pinch welds with more position leeway.
This happened to me, the foldover was even worse, on both rear sides, and I posted pictures in another ST thread. I made the dealer pay their own body shop to fix this. Straightening the brackets and metal rail and replacing the two plastic panels ran about $1000.
From now on, I will use stick-on arrows (basically This Side Up stickers put on upside down) at the official lift points whenever I take my car in for service that requires raising the car.