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Left side third row seat not working properly

jeg11010

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Location
Connecticut
Vehicle
2021 Explorer ST
#1
https://youtube.com/shorts/9ddtOtHOz3I?si=DM39MyeJy3w8DbQf

Can anyone point me in the right direction before I take it in? It's a '21. 41k mi. The left seat in the third row is acting up. I need to hold down the left side button to get the seat to go down or up. In the year I've had the car, I've only ever had to push the button once to get it to do what it's supposed to do. If I do that now, the seat only moves a few inches and then stops. Then press it again for another few inches and so on. The middle button only moves the right seat. The right button works as it should.

I've tried the reset by holding the left and right buttons for about a minute but the problem still persists.
 



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