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Mapping Not Working

Messages
13
Reactions
6
Points
2
Location
Missouri
Vehicle
2025 Ford Explorer ST
#1
On my 2025 ST, when I go to My View, then Map View, on the instrument cluster, I now get "Map Source Not Available" instead of the map. Mapping works fine on the info display, but just stopped working on the dash. Any thoughts?
 

Beedata

New Member
Law Enforcement
Messages
3
Reactions
2
Points
1
Location
Miami
Vehicle
2023 Explorer ST
#2
Hello, my wife had the same problem with her 23 ST. The dealer did an update to her infotainment system and it corrected the problem. Hope this helps.
 

Messages
10
Reactions
5
Points
2
Location
Illinois
#3
On my 2025 ST, when I go to My View, then Map View, on the instrument cluster, I now get "Map Source Not Available" instead of the map. Mapping works fine on the info display, but just stopped working on the dash. Any thoughts?
I checked my 25 this evening and the same thing! It was working fine at least 2 weeks ago.
 

OP
W
Messages
13
Reactions
6
Points
2
Location
Missouri
Vehicle
2025 Ford Explorer ST
Thread Starter #4
Well, I guess the good news is that it may be a system wide issue, and not something unique to my ST.
 

Messages
218
Reactions
133
Points
37
Location
St. Louis
Vehicle
2025 Explorer ST
#5
My maps is functioning correctly as of this morning.
 

OP
W
Messages
13
Reactions
6
Points
2
Location
Missouri
Vehicle
2025 Ford Explorer ST
Thread Starter #6
I see that you have a 2021 model ST. The problem may be unique to our 2025 model.
 

SoySauceSoakedSaltine

Member
U.S. Air Force Veteran
Law Enforcement
Messages
73
Reactions
42
Points
17
Location
South Carolina
Vehicle
2025 Explorer ST, 2022 Charger Hellcat
#7
Interesting, do a system reset holding the power button that's within the volume knob for 10 secs. I am unable to check and see if I am having the same problem because the truck is currently getting paint corrected, ceramic coated and I wont get it back till the 2nd.
 

OP
W
Messages
13
Reactions
6
Points
2
Location
Missouri
Vehicle
2025 Ford Explorer ST
Thread Starter #9
Interesting, do a system reset holding the power button that's within the volume knob for 10 secs. I am unable to check and see if I am having the same problem because the truck is currently getting paint corrected, ceramic coated and I wont get it back till the 2nd.
Great suggestion! I tried it and it worked. Everything is back to normal. For those with the same problem, while the ST is running, put it in park and push and hold the power button which is the center of the volume knob. Everything will go black for a few seconds. Then it will reload and power up. I did not lose any data. Thanks again for the suggestion.
 

Messages
10
Reactions
5
Points
2
Location
Illinois
#10
Great suggestion! I tried it and it worked. Everything is back to normal. For those with the same problem, while the ST is running, put it in park and push and hold the power button which is the center of the volume knob. Everything will go black for a few seconds. Then it will reload and power up. I did not lose any data. Thanks again for the suggestion.
Confirmed! I did the same thing earlier today. SouSauce thanks for the heads up!
 



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