I got 3 emails from AT&T saying please come back to us and we will give you a discount....but the service hasn't any issues except for once for about 20mins and we were on a road trip so I didnt think anything of it. So far its been good all we mainly use it for is my 6yrs old tablet when she gets bored in the car. Sure 20 bucks for that is a lot...but then again it isn't lol.