I'm having problems with puddle light on passenger door and key fobs global window up/down control also the one touch up/dn on the passenger door. I took my 2023 ford explorer ST to Mullinax ford in Kissimmee for this issue The service advisor tested it, and was able to get the down to work on both passenger and driver but not the up. Long short they replaced the PDM which fixed the puddle light but not the window problem. The advisor informed me that the truck was not programed for the global function. I went home and tried it myself and it does work, but only on the driver side, the passenger side now doesn't work. I looked in the onboard interface, settings and my truck does have the options to enable and disable the global open close windows, both were enabled. I called Mullinax ford and spoke with the advisor to inform him of my findings, he said that his tech is the best in the shop and that he followed the repair protocol and that my vehicle was not provisioned for that function. So I said id like to take the car in for repair, he said fine but it would take some time. He said that if I could take it to where I purchased the truck it would be best. In any case has anyone encounter this issue?
As far as Mullinax Ford Kissimmee I feel that I'm been lead to understand that they would rather service warrantee vehicles that were purchased there. I didn't purchase my truck there because they could not match the price that I got from another dealer, they were off by 8k.
As far as Mullinax Ford Kissimmee I feel that I'm been lead to understand that they would rather service warrantee vehicles that were purchased there. I didn't purchase my truck there because they could not match the price that I got from another dealer, they were off by 8k.
