Just got the letter today that said to call my Ford dealer in order to make an appointment to get the rear camera on my 2023 Explorer ST replaced as they now have the parts available to do the job. Unfortunately the dealer had zero knowledge of this. They said I have to bring the vehicle in to have it inspected and then they will order the parts. I guess Ford doesn’t know what rear camera they put in the 2023 ST’s. Ford communication to dealers is lacking. I have had nothing but issue after issue with the vehicle and I even filed a lemon law claim but surprisingly it was deny. Nice looking vehicle but it mostly gets admired in the service department my dealers parking area. I can understand why Ford is struggling as a company. I’ve purchased my last Ford and can’t wait to replace it.